At ShipBob, I own HubSpot-Salesforce lifecycle operations across scoring, routing, attribution, segmentation, consent, and sales handoff. I analyze performance and routing data to identify gaps and optimization opportunities.
I manage audience segmentation and database-quality strategy, and oversee enrichment and verification processes using Clearbit, ZoomInfo, Clay, Store Leads, and Emailable. Through testing and audience optimization, I help maintain targeted email-program benchmarks of 40%+ open rates and 10%+ click-through rates.
Previously at LiveVox, I managed integrated B2B demand programs and implemented HubSpot-to-Salesforce campaign tracking. I helped scale monthly email volume from approximately 30,000 to 200,000 sends while improving open and click-through rates and reducing unsubscribes.

