Andrea Sosa

Review, track, and document compliance with mandatory and non-mandatory training and implemented a standardized new-hire onboarding process to improve consistency. Serve as primary HR point of contact for employee policy and system inquiries.

Processed background checks and pre-employment screenings and administered health and welfare plan enrollments to ensure compliant new-hire processing. Prepared HR documents including job descriptions, policies, and procedures and addressed employment-related inquiries.

Developed deep market expertise in iGaming and sports betting technology, expanded the client base, and generated new business opportunities. Conducted behavioral-based phone screens and built strong networking relationships with internal and external talent sources.

Recruited IT professionals across software, QA, and security, managed end-to-end search strategies and interview coordination, and developed client relationships. Exceeded candidate placement quotas and billing targets within the first six months.

Owned quota and consistently generated a $1M sales pipeline quarterly through outbound prospecting and account strategy. Managed sales activities and pipeline tracking using Salesforce and Outreach.

Researched and prospected U.S. SMBs, generated and qualified leads through cold calling, and consistently exceeded monthly sales quotas. Maintained HubSpot certification and deep product knowledge for business-owner software solutions.

Created customer experiences, trained and onboarded new agents on SOPs, and set the sales department record for most sales in a single day while ranking in the top 10% of agents. Managed up to 200 outbound calls daily.

Led recruiting at career fairs, managed scheduling procedures for new hire cohorts, and assisted senior leadership with project management and strategic HR initiatives. Coordinated communication between recruitment, housing, and travel teams.

Managed physician housing logistics, coordinated travel and lodging reservations, and maintained ongoing communication between housing, travel leadership, and clinical staff to ensure assignment readiness. Oversaw tenant move-out procedures and vendor coordination.

Bachelor of Arts in Sociology from the University of San Diego.