Amrit Preet
@amritpreet
Motivated customer support representative with a passion for service excellence.
What I'm looking for
I am a motivated and detail-oriented Customer Support Representative with over a year of experience in delivering exceptional service through various channels, including phone, email, and live chat. My commitment to maintaining a high level of professionalism and empathy has enabled me to handle customer inquiries effectively and resolve issues efficiently, ensuring excellent customer satisfaction.
During my tenure at Webberz Educom, I achieved a remarkable 96% customer satisfaction rate by responding to daily inquiries and providing product support. I excelled in processing returns and refunds, tracking orders, and collaborating with internal teams to resolve customer concerns swiftly. My educational background in Time Management and Organization further enhances my ability to manage customer interactions and deliver timely solutions.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Webberz Educom
Jan 2016 - Present (9 years 5 months)
Responded to daily customer inquiries through phone, email, and chat with a 96% customer satisfaction rate. Provided product support, processed returns/refunds, and tracked orders with accurate updates. Handled complaints professionally and escalated issues as necessary to improve resolution time.
Education
Degrees, certifications, and relevant coursework
Guru Nanak Dev University
Master of Science, Computer Applications
Completed a Master of Science degree with a focus on Computer Applications. Gained expertise in various computer-related subjects and practical skills.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Amrit?
You can contact Amrit and 90k+ other talented remote workers on Himalayas.
Message AmritFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
