Precious dorume

I am a customer-focused and detail-oriented professional with extensive experience in customer service, data management, and technical support. My career has been dedicated to ensuring that customer inquiries are handled efficiently across various platforms, including phone, email, and online channels. I pride myself on my ability to provide timely and accurate responses, which has led to significant increases in customer satisfaction.

Throughout my career, I have developed strong problem-solving and multitasking abilities, allowing me to troubleshoot technical issues and resolve customer concerns effectively. My experience includes managing customer interactions at Harvey’s, where I contributed to a 20% increase in customer satisfaction by enhancing service efficiency through workflow analysis and collaboration with cross-functional teams. I am also multilingual, which enables me to communicate effectively with a diverse customer base.