Amritpal Kaur

I am a motivated and results-driven professional with over 1.5 years of experience in customer support and client communication. My journey in this field has equipped me with the skills necessary to effectively engage with customers, resolve their queries, and enhance their overall experience. I am passionate about building strong relationships and driving customer satisfaction.

During my tenure at Kochar Infotech, I successfully resolved over 50 customer queries daily via phone and email, achieving a remarkable 95% customer satisfaction rate. My ability to collaborate with IT backend teams for escalation and timely resolution has further honed my problem-solving skills. I am now seeking a Sales Representative position where I can leverage my communication, persuasion, and relationship-building skills to contribute to customer engagement and revenue growth.