imran hussain
@imranhussain3
Customer service professional with strong communication and problem-solving skills.
What I'm looking for
I am a highly motivated, results-oriented customer service professional with experience in domestic BPO environments, focused on delivering exceptional customer service.
I have a proven ability to resolve complex issues, manage high call volumes efficiently, and achieve customer satisfaction targets through effective communication and problem-solving.
My background includes formal education in English Literature and foundational IT certifications, and I bring calm composure, time management, and teamwork to fast-paced support roles.
I am willing to relocate to Okhla, Delhi and Noida Sector 62 and am committed to contributing to a customer-focused team while continuing to grow my skills in support and operations.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Unknown
Provided technical support and resolved customer complaints, queries, and requests via phone, delivering solutions that improved customer satisfaction across 18 months of customer care and 6 months of sales experience.
Education
Degrees, certifications, and relevant coursework
National Institute of Electronics & Information Technology (CCC)
CCC Certification, Computer Basics
Completed the CCC (Course on Computer Concepts) certification.
Radhey Hari Government Post Graduate
Postgraduate, English Literature
2013 - 2016
Completed postgraduate studies in English Literature from 2013 to 2016.
Radhey Hari Government Post Graduate College
Postgraduate Degree, English Literature
2013 - 2016
Completed a postgraduate program in English Literature from 2013 to 2016.
R.C.M. Inter College
12th Pass, Higher Secondary
Completed 12th standard (Higher Secondary) with passing year 2013.
UdayRaj Hindu Inter College
10th Pass, Secondary Education
Completed 10th standard with passing year 2010 under the Uttarakhand Board.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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