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Open to opportunities

Bhanu Prakash Bandaru

@bhanuprakashbandaru

Dedicated customer support agent with strong communication skills.

India
Message

What I'm looking for

I am looking for a role that challenges me and allows for personal and professional growth.

I am a dedicated customer support agent with a strong commitment to providing exceptional service. My experience at LawEx Networks has equipped me with the skills to handle a high volume of customer queries effectively. I pride myself on maintaining a professional and approachable tone in all interactions, ensuring that customers feel valued and understood.

Throughout my tenure, I have developed a keen ability to resolve issues efficiently while collaborating with internal teams to escalate complex problems. My attention to detail and commitment to continuous improvement have allowed me to maintain accurate records of customer interactions, which contribute to enhancing service quality. I am eager to leverage my skills in a challenging position that promotes both organizational objectives and personal growth.

Experience

Work history, roles, and key accomplishments

LL

Customer Support Agent

LawExNetworks Private Limited

Aug 2023 - Present (1 year 10 months)

Acted as the primary point of contact for customer communication through calls, emails, and text support, ensuring a professional and approachable tone in all interactions. Handled a high volume of customer queries daily, providing accurate information about products/services and resolving issues efficiently. Maintained detailed records of customer interactions, complaints, and feedback for contin

Education

Degrees, certifications, and relevant coursework

MU

Malla Reddy University

Bachelor of Technology, Computer Science

Grade: 6.80 CGPA

Completed a Bachelor of Technology in Computer Science. Gained foundational knowledge and practical skills in various aspects of computer science.

NC

Narayana Junior College

Intermediate

Grade: 7.3 CGPA

Completed Intermediate education. Focused on core subjects to build a strong academic foundation.

NS

New Vision Concept School

SSC

Grade: 9.0 CGPA

Completed Secondary School Certificate (SSC) education. Developed fundamental academic skills across various subjects.

Tech stack

Software and tools used professionally

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Bhanu Prakash Bandaru - Customer Support Agent - LawExNetworks Private Limited | Himalayas