Bhanu Prakash Bandaru
@bhanuprakashbandaru
Dedicated customer support agent with strong communication skills.
What I'm looking for
I am a dedicated customer support agent with a strong commitment to providing exceptional service. My experience at LawEx Networks has equipped me with the skills to handle a high volume of customer queries effectively. I pride myself on maintaining a professional and approachable tone in all interactions, ensuring that customers feel valued and understood.
Throughout my tenure, I have developed a keen ability to resolve issues efficiently while collaborating with internal teams to escalate complex problems. My attention to detail and commitment to continuous improvement have allowed me to maintain accurate records of customer interactions, which contribute to enhancing service quality. I am eager to leverage my skills in a challenging position that promotes both organizational objectives and personal growth.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
LawExNetworks Private Limited
Aug 2023 - Present (1 year 10 months)
Acted as the primary point of contact for customer communication through calls, emails, and text support, ensuring a professional and approachable tone in all interactions. Handled a high volume of customer queries daily, providing accurate information about products/services and resolving issues efficiently. Maintained detailed records of customer interactions, complaints, and feedback for contin
Education
Degrees, certifications, and relevant coursework
Malla Reddy University
Bachelor of Technology, Computer Science
Grade: 6.80 CGPA
Completed a Bachelor of Technology in Computer Science. Gained foundational knowledge and practical skills in various aspects of computer science.
Narayana Junior College
Intermediate
Grade: 7.3 CGPA
Completed Intermediate education. Focused on core subjects to build a strong academic foundation.
New Vision Concept School
SSC
Grade: 9.0 CGPA
Completed Secondary School Certificate (SSC) education. Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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