Amit Shankar

Dedicated Customer Success Manager with 18 years of experience in the SaaS industry. Adept at building and maintaining strong client relationships, understanding customer needs, and ensuring the successful implementation and utilization of SaaS solutions. Proven ability to drive customer satisfaction and business growth.

With a strong track record in delivering exceptional customer experiences, driving retention, and maximizing product adoption, I am a skilled professional with expertise in customer relationship management, data analysis, and reporting. I possess excellent sales and negotiation skills, with a deep understanding of the SaaS industry and target market.

I am a passionate and driven individual with a desire to help customers succeed. I am well-acquainted with widely-used platforms such as Salesforce, Tableau, Slack, DocuSign, Pandadoc, and Skype, and have a proven ability to work independently and as part of a team.