Amit Naitram

Processed leave of absence claims and took a leadership position, guiding colleagues on daily objectives. Managed customer service calls, providing associates with claim answers, and handled special projects assigned by the team lead.

Troubleshot cellular devices and managed retail sales of new cell phones and accessories. Handled various payment types, balanced finances, and consistently exceeded individual monthly sales budgets.

Adhered to retail procedures and championed promotional items to achieve sales goals. Educated customers on product options and established strong business relationships, fostering a deadline-driven team.

Compiled and submitted combat reports, effectively communicating with other marines and commanding officers in high-stress situations. Inspected equipment before each combat exercise to ensure safety and oversaw the fulfillment of all work orders.

Completed a comprehensive program covering various aspects of cybersecurity, including Windows and Linux security, cloud security, and network security. Gained practical skills in ethical hacking, incident response, and threat hunting, along with an understanding of game theory in cybersecurity and Python security.