Synoequia Boone

As a Claims Examiner, I manage long-term disability claims, ensuring compliance with policies and regulations. I serve as the primary contact for clients, adjudicate claims, perform medical assessments, and manage benefit payments using Javelina Systems.

In my role as a Workers Compensation Adjuster, I investigated medical-only claims, adjusted reserves, and maintained communication with all stakeholders to ensure timely resolutions while ensuring compliance with regulations.

As a Senior Disability Accommodation Specialist, I evaluated accommodation requests under ADA, collaborated with HR and legal teams, and maintained detailed case files to ensure effective implementation of accommodations.

In this position, I assessed eligibility for disability claims, trained junior examiners, and ensured compliance with regulatory requirements while providing empathetic communication to claimants.

As a National Customer Representative, I resolved claims issues during initial interactions, processed various claims accurately, and ensured high levels of customer satisfaction.

I developed and delivered a biology curriculum, prepared students for standardized tests, and facilitated staff training on educational technology, fostering a positive learning environment.

As a Site Coordinator, I managed events, guided HR managers on complex issues, and streamlined operational procedures to enhance event planning efficiency.

Developed and delivered a biology curriculum that emphasized critical thinking and exploration of natural sciences. Prepared students for standardized tests while fostering a supportive and positive learning environment.

Coordinated events at Wayne State University, managing vendor relationships and staying within budget constraints. Provided guidance to HR Managers on complex human resources challenges and employee misconduct cases. Streamlined operational procedures to enhance event planning efficiency and effectiveness.