Open to opportunities

Amit Gosain

@amitgosain

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Experienced business leader with a focus on operational excellence.

Zimbabwe

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What I'm looking for

I seek a role that fosters innovation, operational excellence, and team development.

I am an MBA and an Engineer with over 20 years of experience in leadership roles, specializing in operations and facility management. My comprehensive approach positions me as a catalyst for sustained operational excellence and organizational prosperity. I have successfully executed long-term growth strategies, managed P&L, and led portfolio strategies that resulted in significant revenue and margin increases.

Throughout my career, I have been recognized for my achievements, including winning the Best Division award at ECOLAB for the year 2022-23 and the Chairman’s Safety Award for consecutive years. My leadership style is grounded in decisive decision-making, proactive problem-solving, and a commitment to continuous improvement. I foster an environment of innovation and operational alignment with a focus on efficiency and performance tracking.

My experience includes managing large teams, mentoring, and developing client relationships across various sectors. I have a proven track record of generating substantial business growth and ensuring client retention through effective vendor management and strategic partnerships. I am passionate about driving operational success and delivering value to organizations.

Experience

Work history, roles, and key accomplishments

Regional Manager India - MO

Ecolab India

Jun 2018 - Sep 2023 (5 years 3 months)

Spearheaded Indian operations, growing annual value from 35 Cr to 90 Cr and achieving a sustained 39% Net Margin. Mentored a direct team of 21 and a 780-member vendor team, maintaining attrition below 2%.

Operations Management P&L management Budgeting Client Relationship Management Sales Support Digital Solutions Vendor Management

Regional Head - North

Sodexo India Pvt. Ltd.

Jun 2016 - Jun 2018 (2 years)

Headed operations and management for four segments in North India, overseeing 8 direct reports and 800 workforces for 42 clients. Exceeded annual revenue targets by 118% with a 19% overall margin and added 2.4 Cr worth of new FM business.

Operations Management P&L management Budgeting Revenue Sales Support BMS

General Manager

EFS Facilities Service India Pvt. Ltd.

Nov 2013 - Jun 2016 (2 years 7 months)

Headed Facility and Administration Operations for North India and Corporate Accounts PAN India, achieving a 28% revenue increase. Acquired and increased business worth 7 Cr from international clients and synergized the IBM Pan India Account for O&M.

Facility Management Administration P&L management Budgeting Vendor Management Technical Expertise Client Management O&M

Manager - DataCenter

Tulip Telecom

Mar 2011 - Nov 2013 (2 years 8 months)

Managed L2/L3 Operations of Data Centre Facilities. This included SLA Management, Energy Management, CAPEX/OPEX Management, and Rack Space Management.

Data Center Operations SLA Management Energy Management

Sr. Business Manager - North States

IBM India Pvt. Ltd.

Nov 2006 - Mar 2009 (2 years 4 months)

Won projects worth 220 Cr and managed Sales and Support operations in the Chandigarh Territory. Set up Data Centres in Haryana and Punjab for SWANS and supervised a 23-member team.

Project Management Sales Operations Support Operations Team Supervision Business Development System Design

Branch Head

Avaya GlobalConnect Ltd.

Dec 2003 - Oct 2006 (2 years 10 months)

Managed branch operations and led a team to achieve business objectives. Focused on sales, customer relations, and market expansion.

Sales Customer Relations Market Expansion Team Leadership

Territory Manager

Tulip IT Services Limited

Sep 2001 - Nov 2003 (2 years 2 months)

Managed a specific territory, focusing on sales and service delivery. Developed client relationships and contributed to regional growth.

Territory Management Sales Service Delivery Client Relationship Management Business Growth

Engineer (Business Development)

EDS Technologies Pvt. Ltd.

Mar 2000 - Aug 2001 (1 year 5 months)

Engaged in business development activities. Identified new opportunities and contributed to the company's growth strategy.

Business Development Opportunity Identification Sales Strategy Market Analysis

Education

Degrees, certifications, and relevant coursework

XLRI, Jamshedpur

Executive Certification, Strategic Management

2022 - 2022

Completed an Executive Certification in Strategic Management, enhancing leadership and strategic planning skills. Focused on advanced management principles and their application in dynamic business environments.

Amity Business School, Noida

PGDBM – Dual, Marketing & IT

1998 - 2000

Pursued a Post Graduate Diploma in Business Management with a dual specialization in Marketing and IT. Gained comprehensive knowledge in business administration, marketing strategies, and information technology applications.

NIIT

Diploma, Software Development

1997 - 1998

Obtained a Diploma in Software Development with a high academic achievement of 9.5/10. Developed strong foundational skills in software engineering and programming.

Nagpur University

Bachelor of Engineering, Mechanical Engineering

1993 - 1997

Earned a Bachelor of Engineering in Mechanical Engineering with a First Division (GPA: 6.5/10). Acquired a solid understanding of mechanical principles and engineering applications.