Open to opportunities

Jackie ESTEVES

@jackieesteves

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Accomplished technology executive specializing in revenue operations and strategy.

Zimbabwe

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What I'm looking for

I seek a role that fosters collaboration, innovation, and strategic growth opportunities.

I am an accomplished technology executive with extensive experience in Sales, Marketing, Partner Management, and Revenue Operations. My proven track record in optimizing marketing and sales performance has been achieved through intelligent processes and effective cross-functional collaboration. I have a global perspective, having worked across Latin America, North America, and international markets, and I am dedicated to driving continuous improvement and thought leadership.

At SAP Global, I spearheaded strategic initiatives that resulted in a 15% increase in net bookings and improved customer satisfaction. I have successfully implemented machine learning models to optimize marketing and sales initiatives, significantly increasing revenue growth and lead conversion rates. My leadership has been recognized through awards, including the LAC High Achiever in 2018, and I am committed to fostering a culture of collaboration and excellence within my teams.

Experience

Work history, roles, and key accomplishments

Current

Global Sales Performance Sr. Director

Current

SAP Global

Jan 2022 - Present (3 years 6 months)

Spearheaded strategic initiatives and operational excellence, driving substantial revenue growth and quality. Collaborated with different areas and utilized statistical models and machine learning, achieving a 15% increase in net bookings and decreasing churn trends in the first two quarters.

Statistical Modeling Machine Learning Revenue Operations Strategic Planning Data Analysis Change Management Business Intelligence Sales Performance Management Cross Functional Collaboration Stakeholder Management

Regional Demand Management and Sales Planning Sr. Director

SAP NA

Jan 2018 - Jan 2022 (4 years)

Replicated LAC's best practices in the US and Canada, creating scalability in Sales processes, Operations, and Customer Services. Collaborated with marketing and sales teams to align campaign execution, tracking key performance metrics and improving the lead conversion rate and revenue growth by 30%.

Sales Planning Revenue Operations Marketing Campaigns Machine Learning Sales Excellence Pipeline Management Gamification

Regional Demand Management and Sales Planning Sr. Director

SAP LAC

Jan 2013 - Jan 2018 (5 years)

Replicated Brazil's best practices in more than 15 countries, leading to LAC being awarded region of the year. Reviewed lead qualification methods, tracked campaign effectiveness and ROI, and lead management, improving the marketing-generated lead conversion rate by 40%.

Sales Planning Revenue Operations Lead Qualification ROI Analysis Process Optimization Account Planning Customer Engagement

Demand Management and Sales Planning Officer

SAP Brazil

Jan 2011 - Jan 2013 (2 years)

Led demand generation initiatives in Brazil, improving pipeline coverage by 100% through strategic marketing campaigns with regional sales and partner teams. Collaborated with the regional team to develop a dashboard with operational marketing and sales metrics, which became a global reference.

Demand Generation Pipeline Management Sales Metrics Sales Cycle Management Change Management Sales Operations Performance Tracking Strategic Planning

Large Accounts Sales Executive

NeoGrid Brazil

Jan 2007 - Jan 2011 (4 years)

Built connections with top leadership in accounts, resulting in a 30% increase in monthly revenue. Delivered business cases from other accounts to gain interest and trust in services and products.

Sales Account Management Revenue Business Development Client Relationship Management Negotiation Strategic Selling Presentation Skills Market Analysis Customer Acquisition

Marketing Manager and Chief of Staff for the CEO

Telefonica Brazil and Spain

Jan 2005 - Jan 2007 (2 years)

Managed marketing strategies and operations for the company. Served as Chief of Staff for the CEO, providing direct support and strategic insights.

Marketing Management Strategic Planning Executive Support Market Research Campaign Management Brand Management Communication Business Operations Leadership Project Coordination

Education

Degrees, certifications, and relevant coursework

INSEAD

MBA, Strategy (Disruptive Technologies)

Completed an MBA in Strategy with a focus on Disruptive Technologies. This program provided a comprehensive understanding of strategic planning and innovation in a rapidly evolving technological landscape.

Turnaround Management Association

Certification, Turnaround Management

Obtained a certification in Turnaround Management, specializing in Crisis and Recovery Management. This equipped me with the skills to navigate and lead organizations through challenging periods.

PUC RJ

MBA, Marketing

Pursued an MBA in Marketing, gaining expertise in market analysis, brand management, and strategic marketing initiatives. This program enhanced my ability to drive revenue growth through effective marketing strategies.

PUC RJ

Graduate, Software Engineering

Completed a graduate program in Software Engineering, focusing on the principles and practices of software development. This provided a strong technical foundation for understanding technology-driven business solutions.