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Dhairya Solanki

@dhairyasolanki

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Strategy & Operations leader with 5+ years of experience.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am a Strategy & Operations leader with over 5 years of experience in building scalable systems, improving processes, and driving outcomes in fast-paced, high-growth environments. My journey has been marked by a commitment to cross-functional collaboration and data-driven decision-making, which has allowed me to achieve significant results in various roles.

At Urban Company, I led city operations across Mumbai and Pune, achieving a remarkable 50% increase in partner onboarding and improving the NPS score from 45 to 65. My strategic leadership has not only expanded service coverage but also doubled weekly deliveries. I take pride in my ability to develop effective programs, such as the Partner Success Program, which significantly reduced partner churn and improved overall partner satisfaction.

Previously, at Tata Projects, I spearheaded growth initiatives that resulted in substantial cost savings and operational efficiencies. My experience in managing large budgets and implementing digital transformation initiatives has equipped me with the skills necessary to drive value realization across project lifecycles. I am passionate about mentoring and developing talent, ensuring that teams are equipped to excel in their roles.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager - Strategy and Operations

Current

Urban Company LTD

Nov 2024 - Present (8 months)

Led city operations across Mumbai and Pune, increasing partner onboarding by 50% and expanding service coverage from 55% to 95%. Increased Partner Success Program efficacy from 80% to 90%, which led to a reduction in monthly partner churn by 54%.

Strategic Leadership Onboarding Escalation Management Mentorship

Manager - Project Management Office

Tata Projects LTD

Aug 2022 - Oct 2024 (2 years 2 months)

Led strategy and growth initiatives to reduce turnaround time and improve agility in SCM workflows. Achieved 9% cost savings across 15 categories in a INR 400 Cr (~$48M) category management program.

Project Management SCM Process Development Digital Transformation AI ML Budget Management Agile

Manager - Projects Controls and Operations

TATA Projects Ltd

Oct 2020 - Aug 2022 (1 year 10 months)

Developed a project planning tool based on the Last Planner System, increasing revenue by 14%. Conducted financial reviews for projects worth 10K Cr (~$1.2B), ensuring strict budget compliance.

Project Planning Inventory Control Operational Excellence Revenue Budget Compliance Construction

Junior Field Engineer - Services

Schlumberger Asia Services Ltd.

May 2019 - Jul 2019 (2 months)

Created an automated tool for lifting the flow head swab cap, increasing operational efficiency by 2 hours. Received a pre-placement offer based on outstanding internship performance.

Internship Performance Field Engineering Problem Solving Innovation Services Process Improvement Technical Skills

Summer Intern - Summer Research Internship Programme

IIT Gandhinagar

May 2018 - Jul 2018 (2 months)

Modelled a multiphase open channel flow and suggested measures that reduced scouring depth by 10%. This research contributed to understanding and mitigating erosion in open channels.

Multiphase Flow Modeling Open Channel Flow Scouring Depth Reduction Research Data Analysis Civil Engineering Academic & Research Problem Solving Fluid Dynamics

Education

Degrees, certifications, and relevant coursework

IIT Kharagpur

Bachelor of Technology, Civil Engineering

Grade: 7.42/10

Graduated with a Bachelor of Technology in Civil Engineering. Achieved a grade of 7.42/10, demonstrating strong academic performance in the field.

IIT Gandhinagar

Summer Research Internship Programme, Research

Modeled a multiphase open channel flow and suggested measures that reduced scouring depth by 10%. This research contributed to understanding and mitigating erosion processes.