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Amber User

@amberuser9

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VP of Sales at NetSupport, leading US and LATAM sales for remote control, IT asset management, and classroom software.

United States

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At NetSupport, I lead strategic sales initiatives across North American and LATAM markets for remote control, IT asset management, and classroom management software. I oversee forecasting and pipeline development while building relationships with clients, resellers, and strategic partners.

At Wahsega, I led a team of nine Sales Executives, providing training and support. I also managed revenue forecasting and developed sales plans to achieve company objectives.

At City Wide Facility Solutions, I generated B2B sales for facility maintenance services and hit a monthly quota of $7,500. I created and presented proposals and worked with Operations to promote customer service.

Earlier, I worked as an Account Executive at United Business Technologies and a Marketing/Sales Associate at DC Promotions. I also worked as a Lab Associate II at Quest Diagnostics, processing administrative blood and bone marrow samples and managing client information and lab inventory systems.

Experience

Work history, roles, and key accomplishments

Current

VP of Sales (US and LATAM)

Current

NetSupport

Jun 2025 - Present (1 year 4 months)

Lead strategic sales initiatives across North American and LATAM markets, driving revenue growth in enterprise and education sectors. Manage and mentor high-performing sales teams while overseeing forecasting, pipeline development, and quota attainment.

Sales Strategy Revenue Growth Team Management Forecasting Pipeline Development Contract Negotiation Customer Relationship Management Marketing Collaboration Product Collaboration

Sales Manager

Wahsega

Sep 2022 - Mar 2025 (2 years 6 months)

Led and motivated a sales team of 9 Sales Executives, providing training and support to enhance their skills and performance. Monitored sales performance metrics, managed revenue forecasts, and developed strategic sales plans to achieve company objectives.

Team Leadership Sales Training Performance Monitoring Revenue Forecasting Strategic Planning Interviewing

Sales Executive

City Wide Facility Solutions

Mar 2020 - Aug 2022 (2 years 5 months)

Generated B2B sales via telemarketing, averaging 200 contacts per week, and built strong client rapport. Managed CRM, scheduled meetings, cold called within territory, and hit monthly quota of $7,500.

B2B Sales Telemarketing CRM Management Cold Calling Proposal Presentation Customer Service Quota Achievement

Account Executive

United Business Technologies

Jun 2018 - Jan 2020 (1 year 7 months)

Generated B2B sales via telemarketing, averaging 90 contacts per day, and built strong client rapport. Scheduled meetings, cold called, conducted trainings and demos, and hit increasing monthly quota starting at $12,000.

B2B Sales Telemarketing Cold Calling Customer Training Product Demonstrations Proposal Presentation Quota Achievement

Marketing/Sales Associate

DC Promotions

Jul 2017 - Apr 2018 (9 months)

Generated B2C direct sales via direct marketing, averaging 80 contacts per day, and built strong client rapport. Rapidly promoted to management after completing training program and meeting sales targets.

Direct Sales Direct Marketing Cold Calling Training team development

Lab Associate II

Quest Diagnostics

Sep 2015 - Jul 2017 (1 year 10 months)

Managed enterprise Tandem client and doctor information database and processed administrative blood and bone marrow samples for oncology testing. Answered calls from doctors regarding patient results and managed PeopleSoft lab inventory systems.

Database Management Peoplesoft Inventory Management SOP Compliance Customer Service