Amber Mundy

I am a customer service representative with a passion for contributing positively to organizational growth. My experience at AT&T and DirecTV has equipped me with the skills to handle customer inquiries and provide technical support effectively. I pride myself on my adaptability and critical thinking abilities, which allow me to resolve issues efficiently and maintain high customer satisfaction.

Throughout my career, I have demonstrated strong leadership skills and a commitment to quality. As a Quality Analyst, I evaluated service standards and ensured that client expectations were met. My ability to manage multiple applications and platforms has enabled me to communicate effectively with customers, whether through inbound or outbound calls. I am eager to leverage my skills in a dynamic environment that values growth and teamwork.