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Amber Allbritton

@amberallbritton

Client-success and relationship professional skilled in CRM onboarding, retention, and end-to-end client lifecycle.

United States
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What I'm looking for

I’m looking for a remote Customer Success/Client Services role where clients have smooth, positive experiences and long-term relationships thrive. I’ll use CRM-driven onboarding, proactive communication, and careful follow-up to keep every step on track.

I’m a client-focused professional with a background spanning sales, education, and operations, built around “keeping nothing falling through the cracks.” I manage the full client lifecycle—from first contact through follow-up—using CRM tools to maintain momentum and ensure long-term engagement.

In my recent roles, I’ve supported smooth onboarding journeys and early engagement by combining proactive communication, scheduling/coordination, and clear next steps. I generated qualified leads through consistent outbound outreach and disciplined follow-up systems, and I built and maintained trusted relationships that improved retention and satisfaction.

I bring strong remote work self-management and cross-functional coordination, backed by years of hands-on operational support and client-facing work. Across onboarding, training, bookkeeping, and logistics, I’ve developed an adaptable, detail-driven style that keeps teams aligned, pipelines accurate, and clients confident at every stage.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Excelsior University logoEU

Excelsior University

Master of Business Administration (MBA), Leadership

Grade: GPA: 3.8

Earned a Master of Business Administration (MBA) in Leadership from Excelsior University (GPA: 3.8).

Excelsior University logoEU

Excelsior University

Bachelor of Science, Natural Sciences (Biology)

Grade: GPA: 3.8

Earned a Bachelor of Science in Natural Sciences (Biology) from Excelsior University (GPA: 3.8).

ST

Substitute Teaching & Tutoring

Substitute Teaching & Tutoring, Education

Provided substitute teaching and tutoring support.

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