I'm seeking a Freelance / 1099 contractor role in Customer Success, Account Management, or Sales Operations where I can manage client relationships, support retention, and coordinate operations in a remote US-timezone environment.
Looking for a job
Cory Rodriguez
@coryrodriguez
I manage high-volume client pipelines, close complex transactions, and strengthen customer retention.
United StatesWhat I'm looking for
I am a meticulous operations coordinator specializing in backend logistics, data integrity and transaction tracking for fast-paced New York residential brokerages. I maintain strict data hygiene, track complex lease timelines and manage multi-channel client communications without needing constant supervision.
In my previous roles, I handled the full life cycle of high-volume leasing workflows managing active databases of over 200+ leads, tracking 100+ finalized lease transactions annually and contributing to a team that won the 2025 Fastest Lease-Up Award with zero dropped communication.
As a U.S. citizen operating as a 1099 contractor, I utilize my own secure Mac to handle your administrative heavy lifting. I provide tracking using OnSite, Google Workspace, Slack, and more, working straight from daily checklists to keep your brokerage operations organized and responsive..
Experience
Work history, roles, and key accomplishments
MN
Current
Leasing Agent
MNS
Jun 2024 - Present (2 years 4 months)
Managed a high-volume pipeline of approximately 200 concurrent leads, closing 10-12 corporate contracts monthly and 100+ transactions annually. Coordinated with property management and operations teams to ensure compliance and timely processing.
BG
Real Estate Agent
Brooklyn Group
Jul 2023 - Jul 2024 (1 year)
Developed and maintained long-term client relationships, contributing to high customer satisfaction and repeat business. Managed the full client acquisition lifecycle from inquiry to contract signing and post-onboarding support.
CM
Account Coordinator
Comprehensive Medical
Jan 2023 - Feb 2024 (1 year 1 month)
Managed active client accounts and monitored cross-functional workflows to ensure timely project deliverables. Handled high-volume multi-channel communications, resolving escalations and customer complaints.
DA
Account Coordinator
D&D Associates
Sep 2018 - Jan 2023 (4 years 4 months)
Managed active client accounts and served as primary strategic point of contact, handling critical inquiries and administrative operations. Supervised calendar scheduling, data integrity, and pipeline reporting.
Education
Degrees, certifications, and relevant coursework
Nassau Community College
Computer Information Systems
Studied Computer Information Systems at Nassau Community College.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
40k+ USD
Social media
Skills
Customer SuccessAccount ManagementCustomer Relationship ManagementInside SalesLead ManagementRemote CollaborationCross functional CoordinationConflict ResolutionEscalation ManagementPipeline OptimizationData AnalysisReportingCRM SystemsREO CRMAppointment SchedulingCompliance DocumentationWritten CommunicationVerbal CommunicationNegotiationCustomer RetentionData Management
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