AMARACHI PANKY OKUGO
@amarachipankyokugo
Results-driven professional with extensive experience in customer service.
NigeriaWhat I'm looking for
I am a results-driven professional with extensive experience in customer service, administration, marketing, and sales. My career has been marked by a proven ability to work effectively in fast-paced environments, build strong relationships with clients, and drive business growth. I pride myself on my excellent communication and interpersonal skills, which have been instrumental in my success in various roles.
In my most recent position as Client Relations Personnel and Head of Marketing Department at Harobed Gaint Ltd., I managed client relationships, resolved customer complaints, and led the marketing department. I developed and implemented marketing strategies that resulted in deals worth over #600 million, significantly increasing the company's profit. My previous roles have also equipped me with strong customer service skills, where I consistently exceeded sales targets and built customer loyalty through effective consultations and product recommendations.
Experience
Work history, roles, and key accomplishments
Client Relations Personnel/Head of Marketing Department
Harobed Gaint Ltd. Real Estate
Jan 2023 - Present (2 years 6 months)
Managed client relationships and resolved customer complaints. Led the marketing department and provided profound training to team members. Coordinated company meetings, realtor events, and developed marketing strategies to drive sales growth.
Customer Service/Beauty Advisor
Brandregimen Firm
Jan 2021 - Present (4 years 6 months)
Provided skincare and beauty consultations to customers, analyzing skin types and recommending products. Resolved customer complaints efficiently, boosting sales and exceeding targets by 100%.
Customer Services Personnel/Sales Associate
Maybrands Limited
Jan 2018 - Present (7 years 6 months)
Synthesized customers on product knowledge and services, addressing inquiries and concerns to facilitate decision-making. Prioritized work and managed time effectively to actualize sales targets.
Brand Consultant
Grey Media Communications
Jan 2016 - Present (9 years 6 months)
Promoted sales of household products in malls and educated customers on product knowledge, composition, and functions. Worked with established customers to increase sales and involve them in sales/promo activations.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
BSc. Ed, Education Economics
Studied Education Economics at the University of Port Harcourt. Gained knowledge in economic principles applied to educational contexts.
Ewutuntun Grammar School
Senior Secondary Certificate Examination, General Studies
Completed secondary education at Ewutuntun Grammar School in Lagos, earning the Senior Secondary Certificate Examination.
State Primary School, Ewutuntun
First School Leaving Certificate, General Studies
Obtained the First School Leaving Certificate from State Primary School, Ewutuntun. Completed primary education requirements.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring AMARACHI PANKY?
You can contact AMARACHI PANKY and 90k+ other talented remote workers on Himalayas.
Message AMARACHI PANKYFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
