Olawunmi Cole

As a seasoned customer service professional, I have consistently demonstrated my ability to deliver exceptional customer experiences through my expertise in communication, problem-solving, and conflict resolution. With a strong background in administrative and customer service roles, I have honed my skills in CRM tools, time management, and organizational skills.

In my current role as an Administrative / Customer Service Officer at Aslant Limited, I have successfully supported supply chain procedures, developed processes, and supervised employees to improve productivity. My experience as a Customer Service Specialist at L.Cole Beauty Services has also equipped me with the skills to handle customer inquiries, resolve product or service complaints, and provide feedback to management.

I am a results-driven individual with a proven track record of increasing customer retention rates and implementing effective customer satisfaction surveys. I am confident in my ability to build strong customer relationships and exceed expectations through a solutions-focused approach.