Ngozi Ruth
@ngoziruth
Dependable sales representative with expertise in customer satisfaction.
What I'm looking for
I am a proactive and dependable professional with a strong background in sales and customer service. My experience spans various roles, including Sales Representative and Digital Marketer, where I have consistently maintained high customer satisfaction ratings by resolving client concerns and offering personalized service. I thrive in high-pressure situations, utilizing my analytical skills to ensure a pleasant buying experience for customers.
Throughout my career, I have successfully managed marketing campaigns, developed strategic partnerships, and improved customer retention rates. My ability to communicate effectively and lead teams has contributed to significant revenue growth, including a 25% increase through excellent customer relations. I am committed to maintaining a brand's online presence and driving engagement through innovative marketing strategies.
Experience
Work history, roles, and key accomplishments
Digital Marketer/Marketing Manager
MAON Homes & Facility Management
Jan 2022 - Present (3 years 5 months)
Responsible for maintaining the organization's brand through marketing campaigns, SEO, and market research. Developed multi-channel communication strategies and collected customer feedback to enhance satisfaction.
Business Developer
Colosseum Properties Limited
Jun 2021 - Jan 2022 (7 months)
Identified new business opportunities and built relationships with potential clients. Increased revenue by over 25% through effective negotiation and customer service.
Sales Representative
Vital Grubs Nigeria Limited
Jan 2018 - Jan 2020 (1 year 11 months)
Resolved client concerns related to property purchases to maintain high satisfaction ratings. Offered top-notch personal service to boost sales and customer satisfaction while managing cash register operations.
Customer Care Representative
NGCOM Internet Solutions
Jan 2018 - Feb 2018 (1 month)
Engaged with customers to address their needs and concerns, ensuring high levels of satisfaction. Assisted with troubleshooting and provided advice on products and services.
Front Desk Officer
Scarlet Lodge
Jan 2018 - Feb 2018 (1 month)
Assisted walk-in clients, managed appointments, and handled inquiries. Maintained professionalism while supporting managers with documentation.
Education
Degrees, certifications, and relevant coursework
Abia State Polytechnic
Higher National Diploma, Microbiology
2016 -
Pursued a Higher National Diploma (HND) in Microbiology, studying various aspects of microbiological techniques, research methodologies, and applications in health and industry.
Abia State Polytechnic
Ordinary National Diploma, Science Laboratory Technology
2014 - 2016
Completed an Ordinary National Diploma (OND) in Science Laboratory Technology, focusing on laboratory practices, techniques, and safety protocols essential for scientific research and analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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