Open to opportunities

Aman Bisht

@amanbisht

Message

I’m a Project & Client Delivery Manager driving revenue growth and on-time delivery.

India

Message

What I'm looking for

I’m looking for a client-facing role where I can lead end-to-end delivery, strengthen key accounts, and grow recurring revenue—coordinating cross-functional teams to hit on-time outcomes and high satisfaction.

I’m a results-driven Project & Client Delivery Manager with 8+ years of experience across business development, client relationship management, and project delivery in service-driven organizations. I manage the complete client lifecycle—from acquisition and onboarding to successful project delivery and account growth—backed by a track record of 25–30% improvement in client retention, 20%+ growth in recurring revenue, and consistent on-time delivery performance. I coordinate cross-functional teams to deliver projects on time while aligning outcomes with client expectations and business goals.

I focus on practical execution: end-to-end project planning and delivery coordination across multiple client accounts, a 90%+ on-time delivery rate, and 15–20% improvements in delivery efficiency. I also strengthen retention through structured communication and proactive issue resolution (reducing escalations by 15–25%), while supporting revenue growth through strategic sales, proposals, pricing discussions, and reporting—boosting conversion rates by 10–15%.

Experience

Work history, roles, and key accomplishments

Business Development Manager

Virtual Real Design Pvt. Ltd.

Mar 2022 - Mar 2026 (4 years)

Managed end-to-end client lifecycle and delivery coordination, improving client retention by 25–30% and achieving a 90%+ on-time delivery rate. Drove account growth with 20%+ recurring revenue increases, reduced escalations by 15–25%, and improved deal conversion by 10–15%.

Client Lifecycle Management Business Development Project Planning Delivery Coordination Client Retention HubSpot CRM Salesforce

Sales Executive

Virtual Real Design Pvt. Ltd.

Jan 2021 - Mar 2022 (1 year 2 months)

Generated inbound and outbound opportunities, growing the monthly sales pipeline by 15–20%. Managed full sales cycle (lead to onboarding) with 18–22% average conversion and improved project success rates by 15% through accurate scoping and timelines.

Lead Generation Inbound Sales Sales Pipeline Management Conversion Rate Optimization Client Onboarding

Technical Recruiter

Acrohr Solutions Pvt. Ltd.

Jul 2019 - Jul 2020 (1 year)

Owned end-to-end recruitment for technical and non-technical roles on W2 payroll, supporting client staffing needs. Sourced and screened candidates, coordinated interviews, negotiated compensation, and managed onboarding processes.

Full cycle Recruitment Technical Hiring Candidate Sourcing Interview Coordination Negotiation Onboarding Management W 2

Pre-Sales Executive

Godrej Properties Limited

Sep 2018 - May 2019 (8 months)

Analyzed buyer requirements and recommended property solutions, improving lead-to-site visit conversion by 10–15%. Coordinated consultations and follow-ups, supporting a 15–20% increase in booking conversions and improving lead response time by 20%+.

Pre Sales Consulting Lead Qualification Consultation Lead Nurturing

Senior Client Services Representative

iEnergizer

Jun 2017 - Jul 2018 (1 year 1 month)

Provided high-quality customer support and resolved complex service requests and escalations to maintain strong satisfaction levels. Partnered with internal teams to improve response processes and ensure timely issue resolution through structured follow-ups.

Customer Support Escalation Management Service Request Processing High Level Issue Resolution Customer Satisfaction Process Improvement

Office Manager

Cosmoking Remedies

Supported administrative operations and distributor coordination, including inventory tracking and operational planning to help keep day-to-day activities running smoothly.

Administrative Operations Distributor And Operations Planning Process Coordination

Field Sales Representative

Swadeshaj.com

Supported vendor onboarding and marketplace operations while assisting with partner coordination and business development activities.

Field Sales Vendor Onboarding Marketplace Operations Coordination Business Development Support Sales Support

Education

Degrees, certifications, and relevant coursework

Sam Higginbottom Institute of Agriculture, Technology & Sciences

Master of Business Administration, HR/Marketing

2015 - 2017

Completed a Master of Business Administration with a focus on HR/Marketing from Sam Higginbottom Institute of Agriculture, Technology & Sciences between 2015 and 2017.