Client Management/Account Management
Workforce Management
Customer Success Manager
Business Analyst
Program Manager

Vartika Pakhale
@vartikapakhale
Business Services and Account Management professional with 3+ years of experience across client relationship management, vendor management.
What I'm looking for
Business Services and Account Management professional with 3+ years of experience across client relationship management, vendor management, commercial negotiations and business operations. Currently managing multiple client accounts with monthly billing of ₹60 lakh, managing vendor relationships, revenue & margin, commercial negotiations and service delivery for the accounts. Experienced in requirement gathering, vendor agreement discussions, commercial proposal evaluation, SLA monitoring and stakeholder management.
Experience
Work history, roles, and key accomplishments
Associate - Business Services
Netconnect Global
May 2026 - Present (6 months)
Manage global B2B clients across India and London with monthly billing of approximately ₹60 lakh and maintaining 43% margins. Managed relations with 10+ business partners, negotiated pricing, and onboarded 2 new clients while expanding existing accounts into new verticals.
Technical Recruiter / Team Lead
Horizontal Talent
Jul 2023 - Aug 2024 (1 year 1 month)
Achieved 60+ resource deployments in a quarter by managing client relationships and pipelines. Managed client relationships and stakeholders to ensure business requirements were met on time and aligned with delivery capabilities.
Talent Acquisition Executive
The Scalers
Jan 2022 - Jul 2023 (1 year 6 months)
Led a team of three recruiters to manage recruitment pipelines, allocate work, and deliver client requirements within set timelines. Coordinated with various stakeholders to ensure timely delivery of requirements.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute of Management, Gurgaon
MBA, Marketing & Operations
Activities and societies: Dean's Merit List (MBA)
Pursued an MBA with a focus on Marketing and Operations.
Sri Sathya Sai College
B.Com., Commerce
Completed a Bachelor of Commerce degree.
Grant Thornton
Lean Six Sigma Green Belt, Lean Six Sigma
Earned the Lean Six Sigma Green Belt certification.
Emory University
Introduction to Management Consulting, Management Consulting
Completed the Introduction to Management Consulting course on Coursera.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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