Aayushi Shah
@aayushishah
Experienced Project & Client Success Manager with a proven track record.
What I'm looking for
I am an experienced management professional with over 5 years in client management, service delivery, and project management across various domains including SaaS, digital marketing, and software development. My career is marked by a proven expertise in achieving a 91% client retention rate and a 100% project completion rate, which underscores my commitment to driving B2B sales and implementing operational excellence.
Throughout my career, I have successfully developed product and go-to-market strategies while leading cross-functional teams to deliver impactful business outcomes. My adeptness in Agile methodologies and stakeholder communication has ensured seamless project delivery and high client satisfaction. I take pride in crafting impactful business proposals and analyzing KPIs to drive strategic initiatives that boost revenue and operational efficiency.
As a published author and award-winning professional, I also possess a strong foundation in content development and creative storytelling, which complements my project management skills. I am passionate about fostering collaboration and innovation in every project I undertake, ensuring that client needs are met with excellence.
Experience
Work history, roles, and key accomplishments
Client and Operations Manager
Lil Big Things
Jul 2024 - Present (1 year)
Managed end-to-end delivery of 25+ Webflow and app development projects across various industries, achieving a 91% on-time completion rate. Streamlined onboarding workflows and onboarded 12 clients in 7 months, driving 32% quarter-over-quarter revenue growth.
Project Manager
OptSocial
Feb 2024 - Present (1 year 5 months)
Planned and executed YouTube marketing campaigns, collaborating with over 13 clients. Managed project timelines, budgets, and resources to ensure timely delivery.
Project and Account Manager
Scopify AI
Jun 2023 - Present (2 years 1 month)
Successfully managed and delivered projects for 15+ B2B SaaS clients, serving as the main point of coordination and ensuring consistent communication across stakeholders. Achieved an 81% client renewal rate over 9 months by aligning project delivery with client success metrics.
Senior Content Writer & Editor
MediaNV
Mar 2023 - Present (2 years 4 months)
Developed high-quality B2B content, aligning with brand goals and client expectations. Conducted market research to create engaging content strategies.
Content Team Lead
TIMS Magazine
Apr 2021 - Present (4 years 3 months)
Edited and proofread content to be published, ensuring quality and consistency. Maintained strong client relationships, ensuring seamless content integration.
Operations Head
Adore India
Apr 2020 - Present (5 years 3 months)
Coordinated with volunteers and various organizations to conduct online sessions and workshops. Started and conducted over 100 online lectures, fostering youth engagement and development.
Education
Degrees, certifications, and relevant coursework
C. U. Shah Arts College
Bachelor of Arts, English
Completed a Bachelor of Arts in English. The curriculum focused on developing strong analytical and communication skills through the study of literature and language.
Availability
Location
Authorized to work in
Job categories
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