Open to opportunities

Aayushi Shah

@aayushishah

Message

Experienced Project & Client Success Manager with a proven track record.

India

Message

What I'm looking for

I am looking for a role that fosters collaboration, values client success, and offers opportunities for professional growth.

I am an experienced management professional with over 5 years in client management, service delivery, and project management across various domains including SaaS, digital marketing, and software development. My career is marked by a proven expertise in achieving a 91% client retention rate and a 100% project completion rate, which underscores my commitment to driving B2B sales and implementing operational excellence.

Throughout my career, I have successfully developed product and go-to-market strategies while leading cross-functional teams to deliver impactful business outcomes. My adeptness in Agile methodologies and stakeholder communication has ensured seamless project delivery and high client satisfaction. I take pride in crafting impactful business proposals and analyzing KPIs to drive strategic initiatives that boost revenue and operational efficiency.

As a published author and award-winning professional, I also possess a strong foundation in content development and creative storytelling, which complements my project management skills. I am passionate about fostering collaboration and innovation in every project I undertake, ensuring that client needs are met with excellence.

Experience

Work history, roles, and key accomplishments

Current

Client and Operations Manager

Current

Lil Big Things

Jul 2024 - Present (1 year)

Managed end-to-end delivery of 25+ Webflow and app development projects across various industries, achieving a 91% on-time completion rate. Streamlined onboarding workflows and onboarded 12 clients in 7 months, driving 32% quarter-over-quarter revenue growth.

Webflow App Development Project Management Onboarding Revenue Agile Notion Loom QA

Project Manager

OptSocial

Feb 2024 - Present (1 year 5 months)

Planned and executed YouTube marketing campaigns, collaborating with over 13 clients. Managed project timelines, budgets, and resources to ensure timely delivery.

Campaign Management Project Planning Budget Management Resource Management

Project and Account Manager

Scopify AI

Jun 2023 - Present (2 years 1 month)

Successfully managed and delivered projects for 15+ B2B SaaS clients, serving as the main point of coordination and ensuring consistent communication across stakeholders. Achieved an 81% client renewal rate over 9 months by aligning project delivery with client success metrics.

Project Management Account Management Client Communication Onboarding Cross Functional Collaboration

Senior Content Writer & Editor

MediaNV

Mar 2023 - Present (2 years 4 months)

Developed high-quality B2B content, aligning with brand goals and client expectations. Conducted market research to create engaging content strategies.

B2b Content Marketing Content Strategy Market Research Client Expectations

Content Team Lead

TIMS Magazine

Apr 2021 - Present (4 years 3 months)

Edited and proofread content to be published, ensuring quality and consistency. Maintained strong client relationships, ensuring seamless content integration.

Content Editing Proofreading Quality Assurance

Operations Head

Adore India

Apr 2020 - Present (5 years 3 months)

Coordinated with volunteers and various organizations to conduct online sessions and workshops. Started and conducted over 100 online lectures, fostering youth engagement and development.

Volunteer coordination Youth Engagement Program Development

Education

Degrees, certifications, and relevant coursework

C. U. Shah Arts College

Bachelor of Arts, English

Completed a Bachelor of Arts in English. The curriculum focused on developing strong analytical and communication skills through the study of literature and language.