Allen Ochieng

Conducted thorough market research to identify target audience segments and developed lead generation strategies. Reached out to clients through cold calls, emails, and LinkedIn to build a pipeline of leads for the sales team, ensuring smooth handover of qualified leads.

Answered phone calls professionally, responding to customer inquiries and complaints while researching required information. Handled and resolved customer issues, provided product information, and processed forms, updating all details in the CRM system.

Tracked daily solar usage and conducted research on viable solar power technologies and providers. Analyzed power needs, recommended suitable solar options, and monitored the construction and installation of solar power systems.

Assisted in executing customer acquisition strategies and building the GoFrut brand in local markets. Assessed sales patterns, persuaded new customers, and drove sales across various market zones while ensuring steady product flow.

Assisted in executing customer acquisition strategies and enhancing SafeBoda's brand awareness both online and offline. Designed and developed cross-channel customer growth programs to improve activation, retention, and loyalty.

Wrote and distributed basic PR materials, including news releases and media kits, and handled journalist inquiries. Assisted with client administration duties, event organization, and contributed to strategic planning and budgeting.

Assisted in the creation and execution of marketing, communication, and branding activities. Edited marketing content, tracked initiatives, and developed new social media campaigns while monitoring channels and responding to feedback.

Monitored project progress and budgets, conducted research to inform clients’ strategies, and created marketing and promotional activities. Presented product value to prospective buyers and maintained a database of contact information.

Conducted newspaper reviews and event coverage, assisting in the creation and editing of communication content. Tracked corporate communication initiatives and developed new social media campaigns, monitoring channels and responding to feedback.

Completed training focused on customer service skills and practices.

Completed training in digital customer service, enhancing skills for online customer interactions.

Grade: 2.82 GPA

Activities and societies: 1st runners up Mr. Daystar (2016, 2014), 1st runners up Mr. Academics (2014), DOULOS (Orientation of freshmen, outdoor training, team building and outdoor activities)

Studied communication with a focus on Public Relations, gaining knowledge in corporate communications and media relations.

Grade: 3.78 GPA

Completed a pre-university program to prepare for higher education.

Grade: C (Plain)

Activities and societies: Most discipline boy (2011), Founded the World Youth Alliance (W.Y.A) Solidarity Walk (2010), Appointed deputy school captain (2009), Participated in the 1st annual students’ leadership conference (2009)

Achieved the Kenya Certificate for Secondary Education.

Grade: B+

Achieved the Kenya Certificate for Primary Education.