Open to opportunities

Allen Ochieng

@allenochieng

Message

Resourceful lead generation executive with strong analytical skills.

Kenya

Message

What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative team environment, and the chance to make a meaningful impact.

I am a highly resourceful and energetic professional with strong analytical skills, capable of working under minimal supervision. My experience spans various roles in customer acquisition, sales, and marketing, where I have consistently demonstrated my ability to lead teams and drive results. I thrive in dynamic environments and am eager to take on responsibilities that challenge me.

Throughout my career, I have successfully developed and implemented lead generation strategies, conducted thorough market research, and collaborated with sales teams to ensure smooth transitions of qualified leads. My background in customer service has equipped me with the skills to handle inquiries and complaints effectively, ensuring a positive customer experience. I am passionate about leveraging my skills to contribute to organizational growth and success.

Experience

Work history, roles, and key accomplishments

Lead Generation Executive

Lotus

Jun 2023 - Dec 2023 (6 months)

Conducted thorough market research to identify target audience segments and developed lead generation strategies. Reached out to clients through cold calls, emails, and LinkedIn to build a pipeline of leads for the sales team, ensuring smooth handover of qualified leads.

Market Research Lead Generation Cold Calling Email Marketing CRM Sales Pipeline Management

Contact Centre Agent

CCI Kenya

Jul 2022 - Jun 2023 (11 months)

Answered phone calls professionally, responding to customer inquiries and complaints while researching required information. Handled and resolved customer issues, provided product information, and processed forms, updating all details in the CRM system.

Customer Service Complaint Handling CRM Data Entry Communication

Solar Power Project Management Consultant

Aramesh Meditation and Healing Centre

Sep 2021 - Jan 2022 (4 months)

Tracked daily solar usage and conducted research on viable solar power technologies and providers. Analyzed power needs, recommended suitable solar options, and monitored the construction and installation of solar power systems.

Project Management Solar Market Research System Monitoring Consulting

Sales and Promotions

Excel Chemicals Ltd.

Jan 2021 - May 2021 (4 months)

Assisted in executing customer acquisition strategies and building the GoFrut brand in local markets. Assessed sales patterns, persuaded new customers, and drove sales across various market zones while ensuring steady product flow.

Sales Customer Acquisition Market Analysis Customer Retention Supply Chain Management

Junior Customer Acquisition Associate

SafeBoda Kenya

Jul 2019 - Jan 2020 (6 months)

Assisted in executing customer acquisition strategies and enhancing SafeBoda's brand awareness both online and offline. Designed and developed cross-channel customer growth programs to improve activation, retention, and loyalty.

Customer Acquisition Brand Awareness Digital Marketing PR Event Management Sales Customer Retention

Account Executive Intern

Apex Porter Novelli

Oct 2018 - Mar 2019 (5 months)

Wrote and distributed basic PR materials, including news releases and media kits, and handled journalist inquiries. Assisted with client administration duties, event organization, and contributed to strategic planning and budgeting.

Public Relations Media Relations Content Writing Event Planning Client Management Strategic Planning Budgeting

Marketing and Communications Intern

Kenya Trade Network Agency (KenTrade)

May 2018 - Jul 2018 (2 months)

Assisted in the creation and execution of marketing, communication, and branding activities. Edited marketing content, tracked initiatives, and developed new social media campaigns while monitoring channels and responding to feedback.

Marketing Communication Branding Content Editing Social Media Marketing Event Planning

Associate Account Executive

NextLink Ads

Sep 2017 - May 2018 (8 months)

Monitored project progress and budgets, conducted research to inform clients’ strategies, and created marketing and promotional activities. Presented product value to prospective buyers and maintained a database of contact information.

Account Management Marketing Strategy Research Sales Data Analysis CRM

Corporate Communications Intern

Export Promotion Council

Jul 2017 - Aug 2017 (1 month)

Conducted newspaper reviews and event coverage, assisting in the creation and editing of communication content. Tracked corporate communication initiatives and developed new social media campaigns, monitoring channels and responding to feedback.

Corporate Communications Content Creation Social Media Management Public Relations

Education

Degrees, certifications, and relevant coursework

CareerBox

Certificate, Customer Service Training

Completed training focused on customer service skills and practices.

Generation Kenya

Certificate, Digital Customer Service

Completed training in digital customer service, enhancing skills for online customer interactions.

Daystar University

B.A Communication (PR), Communication (PR)

Grade: 2.82 GPA

Activities and societies: 1st runners up Mr. Daystar (2016, 2014), 1st runners up Mr. Academics (2014), DOULOS (Orientation of freshmen, outdoor training, team building and outdoor activities)

Studied communication with a focus on Public Relations, gaining knowledge in corporate communications and media relations.

Kenya Methodist University

Pre-University Certificate, Pre-University Studies

Grade: 3.78 GPA

Completed a pre-university program to prepare for higher education.

Mutungoni Academy

Kenya Certificate for Secondary Education, Secondary Education

Grade: C (Plain)

Activities and societies: Most discipline boy (2011), Founded the World Youth Alliance (W.Y.A) Solidarity Walk (2010), Appointed deputy school captain (2009), Participated in the 1st annual students’ leadership conference (2009)

Achieved the Kenya Certificate for Secondary Education.