Boniface Vamba

Cultivated strong client relationships through proactive support and tailored solutions. Managed customer support tickets via Service Cloud for timely resolution and satisfaction. Led a high-performing team, enhancing skills through mentorship and coaching.

Supported marketing campaigns and customer acquisition strategies. Generated and qualified leads while providing key sales data. Managed Salesforce data accuracy and streamlined processes.

Directed team operations and conducted performance evaluations. Delivered QA-verified project deliverables on time. Drove lead generation, sales support, and customer success initiatives.

Ensured accurate Salesforce data through regular maintenance. Generated leads and supported onboarding of new hires. Promoted to Team Supervisor within a year due to performance.

Acquired new clients, increasing company revenue. Promoted products effectively to expand their market presence.

Managed center operations and exceeded program KPIs. Delivered youth training in employability and life skills. Expanded program reach through community partnerships and new center launches.

Promoted to head of department within six months. Managed the business department operations and curriculum development.

Established and led sales team to meet targets. Managed property listings and expanded to new markets.

Completed a Bachelor of Commerce with a specialization in Finance. Gained foundational knowledge in financial principles and practices.

Obtained a Diploma in Sales and Marketing Management. Developed expertise in sales strategies, market analysis, and customer relations.

Earned a Certificate in Computer Applications. Acquired essential skills in various computer software and applications.

Grade: B-

Completed Kenya Certificate of Secondary Education (KCSE). Achieved a Grade B- in the national examination.