Open to opportunities

Roy Nudi

@roynudi

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Optimistic Lead Generation Specialist with over 10 years of experience.

Kenya

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What I'm looking for

I seek a role that values exceptional service, innovation, and teamwork, offering opportunities for growth.

I am a dedicated Lead Generation Specialist and Customer Service Representative with over a decade of experience in assisting customers and driving business growth. My expertise lies in lead generation, SaaS, and marketing strategies, which I leverage to support organizations in becoming market leaders. I am passionate about implementing strategic plans that foster strong relationships with clients and partners while maintaining a customer-centric focus.

Throughout my career, I have achieved significant milestones, such as optimizing executive workflows, enhancing productivity, and successfully launching targeted marketing campaigns that have increased engagement and revenue. My commitment to continuous improvement and adapting to evolving market trends has allowed me to contribute effectively to the success of the organizations I have worked with.

Experience

Work history, roles, and key accomplishments

Business Development Specialist

Stack Identity

Jul 2023 - Apr 2024 (9 months)

Developed a robust pipeline of leads and executed marketing strategies that increased client engagement. Managed CRM systems and secured key partnerships, significantly contributing to business growth.

Lead Generation CRM Management Email Marketing Appointment Setting Data Analysis Marketing Strategy Communication

Head of Sales and Marketing

Chrono Arc Technical Services

Apr 2023 - Mar 2024 (11 months)

Led the development of go-to-market strategies and scaled the sales organization. Collaborated on marketing strategies and enhanced customer engagement, driving significant growth and retention.

Sales Strategy Market Research Customer Engagement Data Analysis Co Marketing Strategic Planning

Executive Assistant

Athena

Aug 2023 - Nov 2023 (3 months)

Optimized executive workflows and managed complex calendars, enhancing productivity and communication efficiency. Led project improvements and developed a knowledge management system, significantly reducing information retrieval time.

Calendar Management Project Management Communication Knowledge Management Event Coordination

Operations, Sales, and Marketing

KONSYG PTE

Oct 2022 - Feb 2023 (4 months)

Increased revenue through effective business development strategies and improved client relationships. Utilized various CRM platforms to enhance sales processes and lead generation.

Business Development Market Research CRM Software Sales Strategy Lead Generation Data Management

Customer Service Executive

Ison Xperiences (Airtel Kenya)

Dec 2015 - Oct 2019 (3 years 10 months)

Resolved customer complaints and conducted satisfaction surveys, significantly improving customer satisfaction rates. Managed social media content and analyzed performance metrics.

Customer Service Data Entry Social Media Management Customer Feedback Communication Problem Solving Time Management

Data Entry Clerk and Field Enumerator

Kenya Private Sector Alliance

Aug 2013 - Nov 2015 (2 years 3 months)

Achieved high accuracy in data entry and conducted surveys for data collection. Maintained confidentiality and provided timely responses to inquiries.