Looking for a job

Manoah Berre

@manoahberre369

Message

I am a teachable, and collaborative problem-solver focused on delivering excellent results.

Kenya

Message

What I'm looking for

Seeking a dynamic environment that fosters growth and innovation, where I can leverage my skills in sales, digital marketing, and customer support to drive business success and contribute to a collaborative team.

A highly motivated and results-oriented professional with a progressive career in sales, business development, and digital marketing. From my early experience in customer support, where I consistently exceeded satisfaction ratings, to my current role driving revenue growth at KEMA EA Ltd., I've demonstrated a commitment to continuous improvement and exceeding expectations. I've consistently sought opportunities to expand my skill set, from mastering digital marketing tools and techniques to developing strong sales acumen. I'm eager to leverage my experience and drive to contribute to a challenging and rewarding role.

Experience

Work history, roles, and key accomplishments

Current

Sales & Business Development Executive

Current

Kemaealtd

Sep 2022 - Present (2 years 9 months)

As a Sales & Business Development Executive, I cultivated strong client relationships, managed the sales pipeline, and identified new business opportunities. I developed compelling sales presentations and increased client retention by 15% through proactive engagement.

Client Relationship Management Sales Pipeline Management Business Development Sales Presentations Communication Skills Problem Solving Revenue Forecasting Customer Engagement

Digital Sales and Marketing Executive

Kemaealtd

Sep 2018 - Oct 2023 (5 years 1 month)

Executed digital campaigns to enhance brand awareness, analyzed campaign data for optimizing marketing ROI, and managed social media presence to drive customer engagement. Implemented SEO strategies to improve organic search rankings.

Digital Marketing Campaign Management SEO Strategies Data Analysis Social Media Management Brand Awareness Content Creation Community Building

Quality Assurance Intern

United States International University – Africa

Jan 2019 - Aug 2020 (1 year 7 months)

Assisted in data entry, formatting, analysis, and organization. Ran official errands for the Q.A. Office and contributed to process improvement and operational workflows.

Data Entry Data Analysis Data Management Organizational Skills Process Improvement Reliability Teamwork Workflows

Customer Support & Satisfaction Executive

TeleSky Ltd

Jan 2017 - Jan 2019 (1 year 11 months)

Provided timely technical support, resolving customer issues efficiently and achieving a 95% customer satisfaction rating. Managed escalations and developed customer support documentation to improve service quality.

Technical Support Customer Satisfaction Problem Solving Communication Skills Escalation Management Customer Feedback Analysis Documentation First Call Resolution

Education

Degrees, certifications, and relevant coursework

KEMAEALTD

2018 - 2023

Engaged in various roles related to business development and sales, enhancing skills in client relationship management and sales pipeline management.

United States International University - Africa

Bachelor of Science, Applied Computer Technology

2019 - 2022

Activities and societies: Executed digital campaigns, managed social media presence, and implemented SEO strategies.

Studied Applied Computer Technology, focusing on digital campaigns, data analysis, and enhancing brand awareness through various digital tools and platforms.