AO
Open to opportunities

Allen Obiero

@allenobiero

Customer Service Rep with 7 years of experience

United States

What I'm looking for

Seeking a Customer Service Rep role that leverages my skills in customer engagement, problem-solving, and inventory management to drive business growth and customer satisfaction.

As a seasoned customer service professional with 7 years of experience, I have consistently demonstrated excellence in customer engagement, problem-solving, and inventory management. My tenure at Coca Cola, Food Lion, and Rowan Technologies has equipped me with the skills to excel in fast-paced environments, drive sales growth, and foster strong customer relationships.

With a strong background in customer care and sales, I have developed a unique ability to analyze customer feedback, identify trends, and inform corrective measures to improve service quality and customer satisfaction. My proficiency in SAP, APO system, and market analysis has enabled me to streamline operations, enhance operational efficiency, and drive business growth.

I am a collaborative leader with a proven track record of facilitating key service operations, resolving customer inquiries, and driving sales initiatives. I am confident in my ability to leverage my skills and experience to make a meaningful impact in a Customer Service Rep role.

Experience

Work history, roles, and key accomplishments

CC

Customer Care Executive

Coca Cola

Sep 2021 - Apr 2023 (1 year 7 months)

Analyzed customer feedback to identify trends and inform the implementation of corrective measures, improving service quality and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Allen hasn't added their education

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Tech stack

Software and tools used professionally

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Allen Obiero - Customer Care Executive - Coca Cola | Himalayas