Alexia Bernardone
@alexiabernardone
Hospitality professional transitioning into remote work with tech interests.
United StatesWhat I'm looking for
As a dedicated hospitality professional, I have honed my skills in customer service and operations management over the years. My experience managing front-of-house operations at high-end restaurants has equipped me with strong communication and organizational abilities. I thrive in fast-paced environments and am passionate about delivering exceptional dining experiences.
Currently, I am transitioning into remote work, eager to leverage my skills in a supportive and efficient team. I am actively learning about tech tools, including Python and AI, to enhance my capabilities. My goal is to combine my hospitality background with technology to contribute effectively in a remote setting.
Experience
Work history, roles, and key accomplishments
Maître D
Doya
Jan 2024 - Present (1 year 6 months)
Managed front-of-house operations at a high-end, high-volume restaurant. Oversaw VIP seating, reservations, and guest requests to ensure a seamless luxury dining experience. Led the host team to deliver polished, attentive service that exceeds expectations.
Maître D
Major Food Group
Jan 2023 - Present (2 years 6 months)
Managed reservations and seating, increasing table turnover and enhancing guest satisfaction. Trained and motivated a team of 4 front-of-house staff, improving service efficiency and reducing wait times. Recognized and greeted club members by name, ensuring I was familiar with their table preferences, family members, and specific needs to provide personalized service.
Assistant VIP Director
Kiki on the River
Jan 2021 - Present (4 years 6 months)
Elevated customer service standards by greeting guests, managing reservations, and upselling. Increased upselling revenue through personalized service and strong guest rapport. Oversaw operations to ensure a smooth, high-end dining experience.
Club Promoter
Mr Hospitality
Jan 2016 - Present (9 years 6 months)
Promoted clubs and events as a freelance club promoter. Developed strong communication and networking skills.
Beauty Salesperson
Chanel
Jan 2013 - Present (12 years 6 months)
Provided beauty sales services for luxury brands. Developed strong sales and customer service skills.
Education
Degrees, certifications, and relevant coursework
Elysées Marbeuf
BTS esthétique-cosmétique, Esthétique-Cosmétique
Completed a vocational training certificate in aesthetics and cosmetics. Gained expertise in beauty treatments and client relations.
Lycée Gaston Bachelard
Bac Scientifique, Science
Obtained a Scientific Baccalaureate, focusing on a strong foundation in science subjects. Developed analytical and problem-solving skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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