Looking for a job

Jemson Chan

@jemsonchan

Message

QA & Operations Specialist with 7 years in SaaS and fintech — I make sure software ships right, every time.

Portugal

Message

What I'm looking for

I seek remote (including ASEAN) or EU-based QA/operations roles where I can lead automation, improve release quality, and collaborate cross-functionally in Agile teams.

I'm a QA Engineer specializing in manual and automation testing — functional, systems/integration, UI/UX, regression, you name it. Seven years across SaaS and fintech have made me sharp, methodical, and reliable.

Outside of QA, I have a few other things going on. I shoot figure photography professionally — my work is on ModelMayhem (ask me for the link). I've been a Bitcoiner since 2018, and I now run a podcast on Bitcoin education with a published book behind it.

Professional, level-headed, and always building. My goal is simple: deliver quality work and get my projects in front of as many people as possible.

Experience

Work history, roles, and key accomplishments

Current

Senior QA Automation Engineer

Current

Bitvault / Laserfocus / Bitcoin Club

Jan 2025 - Present (1 year 5 months)

Designed and maintained Playwright + TypeScript E2E test suites across multiple product lines, covering critical frontend and API user flows. Built GitHub Actions CI/CD pipelines gating deployments on green automation runs and reduced flaky tests by 70% through root-cause analysis.

Playwright TypeScript E2E Testing API Testing GitHub Actions CI CD Pipelines Defect Pattern Documentation

Current

Founder & QA Lead

Current

Bitcoin QA Academy

Jan 2023 - Present (3 years 5 months)

Built QA curriculum and automation tooling for open-source Bitcoin projects. Advised teams on test strategy, CI/CD design, and framework architecture to accelerate reliable releases.

Test Strategy CI CD Automation Tools Framework

Senior Software Tester

Healy Hudson Portugal Lda

Jan 2023 - Jun 2025 (2 years 5 months)

Led test strategy and automation for a SaaS procurement platform by building a Playwright-based E2E suite for multi-tenant and role-based access flows. Managed test cases in Azure DevOps, integrated suites into CI pipelines, and cut manual regression from 3 days to 4 hours, improving release quality by 40% and cutting regression cycle times by 40% via automation.

Playwright Azure DevOps CI Pipelines Test Data Management Manual Testing Automated Testing Jira Confluence Xray Test Management Playwright MCP

QA Engineer

OCBC Digital Bank + DBS iBanking

Jan 2021 - Nov 2022 (1 year 10 months)

Orchestrated manual functional QA for OCBC internet banking web and app platforms, driving a 25% reduction in customer-reported post-release issues through rigorous test plans and cross-functional delivery.

Owned test plans and defect tracking for core banking flows and participated in sprint-based release validation across functional and regression testing phases.

Manual Testing Test Planning Mobile Testing Security Testing Agile Postman REST API Testing UI Testing

Test Analyst

Accenture Pte Ltd

Oct 2019 - Oct 2020 (1 year)

Developed and executed UAT, SIT, and regression test plans for banking and React Native projects, identifying critical issues early via log and crash analysis to improve release stability.
Delivered automated regression suites for enterprise clients using Selenium and Python

UAT SIT Regression Testing Log Analysis Crash Reporting Manual Testing Selenium Python UAT Support Test Engineering

QA Analyst

Tech Mahindra Ltd

Oct 2018 - Oct 2019 (1 year)

Executed functional and regression testing for government-facing financial platforms and transitioned into automation to improve test coverage within 6 months. Supported releases by ensuring stable test execution across essential scenarios and report critical bugs for secure releases