Open to opportunities

Ishak Ayi

@ishakayi

Message

Ambitious insurance-focused professional with strong communication skills.

United Kingdom

Message

What I'm looking for

I am seeking an entry to mid-level insurance role where I can apply my Howden training, client-facing experience, and strong communication skills to learn technical underwriting or broking, contribute to team success, and grow within a collaborative, client-focused culture.

I am an organised and ambitious professional who recently completed The King’s Trust’s Get Into Insurance programme with Howden, gaining hands-on insight across departments including Marine, Sports & Entertainment, Private Clients, motor broking and underwriting. I have practical experience in client-facing roles, market research using CATI systems, and professional interpretation in Amharic for public-sector organisations.

I consistently meet targets and maintain high standards of data integrity, confidentiality and client service, having worked in fast-paced environments such as Ipsos MORI, Premium Linguistic Services and hospitality. I am eager to apply my technical insurance knowledge, client-relationship experience and strong communication skills to a role in the insurance industry.

Experience

Work history, roles, and key accomplishments

Current

Insurance Trainee

Current

Howden

Sep 2025 - Present (0 months)

Completed The King's Trust 'Get Into Insurance' programme, shadowing motor broking and underwriting teams and gaining technical knowledge across Marine, Sports & Entertainment, and Private Clients functions.

Insurance Broking Underwriting Client Relationship Management Motor Insurance Policy Administration Cross Functional Collaboration

Current

Interpreter

Current

Premium Linguistic Services

Jan 2023 - Present (2 years 8 months)

Provided Amharic interpretation for councils and the NHS, ensuring accurate communication, correct use of industry terminology, and culturally sensitive service delivery.

Amharic Interpretation Cultural Competence Confidentiality

Market Researcher

Ipsos Mori

Dec 2024 - Feb 2025 (2 months)

Conducted CATI telephone interviews across the UK, meeting daily call targets while ensuring data integrity, GDPR compliance, and accurate recording of public opinion and consumer behaviour data.

Telephonic Interviewing Data Integrity GDPR Compliance Qualitative Research

Waiter

Off To Work

Oct 2016 - Mar 2022 (5 years 5 months)

Managed customer service and sales in hospitality, resolved guest concerns, introduced premium menu items, and implemented technology to streamline ordering while coordinating multiple service areas.

Customer Service Sales Team Coordination Problem Solving

Education

Degrees, certifications, and relevant coursework

Morley College

Access to HE, Access to Higher Education

2019 - 2020

Grade: 30 Distinction; 9 Merit; 6 Pass (equivalent to ABB at A-level)

Completed an Access to Higher Education course achieving 30 credits at Distinction, 9 credits at Merit and 6 credits at Pass (equivalent to ABB at A-level).