Open to opportunities

Alexander Okafor

@alexanderokafor1

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Seasoned professional with expertise in operational efficiency and support.

Nigeria

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What I'm looking for

I am looking for a role that fosters growth, teamwork, and operational excellence.

I am a seasoned professional with a rich background spanning diverse roles and industries. My experience as a Support Officer at Global Accelerex, a leading Payment Terminal Service Provider, has equipped me with the skills to enhance operational efficiency and customer satisfaction. I have also worked at the Nigerian Petroleum Development Company, where I gained valuable insights into the oil and gas industry.

With a Higher National Diploma in Computer Science from Crown Polytechnic, I possess a strong foundation in software installation, computer hardware maintenance, and basic networking. My career reflects a commitment to delivering top-tier service and a keen eye for organizational efficiency, making me poised to contribute effectively in dynamic work environments.

Experience

Work history, roles, and key accomplishments

Current

Zonal Coordinator

Current

Global Accelerex

Nov 2023 - Present (1 year 7 months)

As a Zonal Coordinator at Global Accelerex, I supervise zonal projects, provide performance reports, and enhance customer relationships. I also anchor monthly meetings to improve operational efficiency and contribute to transaction volume growth.

Project Management Customer Relationship Management Reporting Team Leadership

Support Officer

Global Accelerex

Jan 2018 - Nov 2023 (5 years 10 months)

In my role as a Support Officer at Global Accelerex, I provided field support, troubleshooting, and technical assistance. I ensured smooth operations and high customer satisfaction by resolving issues and maintaining operational efficiency.

Technical Support Troubleshooting Customer Service Field Operations

Supervisor

Solace Fast Food

Jan 2018 - Nov 2023 (5 years 10 months)

As a Supervisor at Solace Fast Food, I managed daily operations, oversaw staff performance, and implemented quality control measures. I also contributed to creating a positive work environment and resolving customer inquiries.

Operations Management Quality Control Customer Service Inventory Management

Industrial Trainee

Nigerian Petroleum Development Company

Sep 2015 - Aug 2016 (11 months)

During my industrial training at NPDC, I gained practical experience in petroleum operations, contributed to various projects, and learned industry-specific skills under professional guidance.

Team Collaboration

Education

Degrees, certifications, and relevant coursework

Crown Polytechnic

Higher National Diploma, Computer Science

2016 - 2018

Completed a Higher National Diploma (HND) in Computer Science, gaining a strong foundation in software installation, computer hardware maintenance, and basic networking knowledge.