Alexander Okafor
@alexanderokafor1
Seasoned professional with expertise in operational efficiency and support.
NigeriaWhat I'm looking for
I am a seasoned professional with a rich background spanning diverse roles and industries. My experience as a Support Officer at Global Accelerex, a leading Payment Terminal Service Provider, has equipped me with the skills to enhance operational efficiency and customer satisfaction. I have also worked at the Nigerian Petroleum Development Company, where I gained valuable insights into the oil and gas industry.
With a Higher National Diploma in Computer Science from Crown Polytechnic, I possess a strong foundation in software installation, computer hardware maintenance, and basic networking. My career reflects a commitment to delivering top-tier service and a keen eye for organizational efficiency, making me poised to contribute effectively in dynamic work environments.
Experience
Work history, roles, and key accomplishments
Zonal Coordinator
Global Accelerex
Nov 2023 - Present (2 years 7 months)
As a Zonal Coordinator at Global Accelerex, I supervise zonal projects, provide performance reports, and enhance customer relationships. I also anchor monthly meetings to improve operational efficiency and contribute to transaction volume growth.
Supervisor
Solace Fast Food
Jan 2018 - Nov 2023 (5 years 10 months)
As a Supervisor at Solace Fast Food, I managed daily operations, oversaw staff performance, and implemented quality control measures. I also contributed to creating a positive work environment and resolving customer inquiries.
Support Officer
Global Accelerex
Jan 2018 - Nov 2023 (5 years 10 months)
In my role as a Support Officer at Global Accelerex, I provided field support, troubleshooting, and technical assistance. I ensured smooth operations and high customer satisfaction by resolving issues and maintaining operational efficiency.
Industrial Trainee
Nigerian Petroleum Development Company
Sep 2015 - Aug 2016 (11 months)
During my industrial training at NPDC, I gained practical experience in petroleum operations, contributed to various projects, and learned industry-specific skills under professional guidance.
Education
Degrees, certifications, and relevant coursework
Crown Polytechnic
Higher National Diploma, Computer Science
2016 - 2018
Completed a Higher National Diploma (HND) in Computer Science, gaining a strong foundation in software installation, computer hardware maintenance, and basic networking knowledge.
Crown Polytechnic
National Diploma, Computer Science
2012 - 2014
Completed a National Diploma (OND) in Computer Science, focusing on foundational computer science principles and practices.
Archdeacon Dennis Seminary
Senior Secondary School Certificate
2001 - 2006
Achieved a Senior Secondary School Certificate (SSCE), completing secondary education with a focus on general studies.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
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