Open to opportunities

Okee George

@okeegeorge

Message

Excellent communicator with strong interpersonal and leadership skills.

Nigeria

Message

What I'm looking for

I am looking for a role that offers opportunities for growth, teamwork, and the chance to make a positive impact on customer experiences.

I am an excellent communicator with a proven track record of delivering exceptional service and building positive relationships. With years of experience in resolving customer inquiries and issues, I possess strong persuasive skills and a commitment to maintaining professionalism in a fast-paced environment.

In my recent role as a Field Support Officer at NETOP Business Systems Limited, I ensured quick resolution of customer issues and provided suggestions to optimize customer experiences. My previous experience as a Sales Representative at Horizonpay Company allowed me to build sustainable relationships with customer accounts through open and interactive communication.

With a Bachelor of Science in Chemistry/Education, I have developed strong problem-solving abilities and leadership skills. I am dedicated to continuous improvement and am always looking for innovative ways to enhance customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Field Support Officer

NETOP Business Systems Limited

Feb 2021 - Jan 2023 (1 year 11 months)

Ensured quick resolution of customer issues and provided suggestions to optimize customer experience. Conducted visits to agents to ensure their terminals were functioning well and updated.

Customer Service Problem Solving Communication Skills Technical Support Relationship Management

Sales Representative

Horizonpay Company

Jan 2021 - Jan 2022 (1 year)

Responsible for the sales of company terminals to merchants. Built sustainable relationships and trust with customer accounts through open and interactive communication.

Sales Customer Relationship Management Communication Skills Negotiation Trust

POS Attendant

Odiba Business Enterprise

Jan 2020 - Jan 2021 (1 year)

Kept records of customer transactions, handled complaints, provided solutions, and engaged customers to ensure satisfaction.

Customer Service Communication Skills Customer Engagement

Education

Degrees, certifications, and relevant coursework

Kogi State University

Bachelor of Science, Chemistry/Education

2015 - 2019

Grade: 2nd Class Upper Division

Studied Chemistry/Education with a focus on the effects of instructional strategies in incorporating local practices in students’ interest in chemistry.