Etuk FrankEF
Open to opportunities

Etuk Frank

@etukfrank

Solution-oriented and results-driven Computer Engineering professional

Nigeria

What I'm looking for

Seeking a challenging role that utilizes my technical expertise and leadership skills to drive IT operations and provide exceptional customer support.

I am a highly motivated and experienced IT professional with a strong background in computer engineering. With over 2 years of experience in providing comprehensive technical support, I have developed a proven track record of troubleshooting hardware and software issues, implementing effective solutions, and ensuring seamless IT operations.

Throughout my career, I have demonstrated expertise in planning, installing, managing, and securing information technology infrastructure. I possess excellent leadership and communication skills, with the ability to articulate ideas into instructions or information for productive teamwork.

I am highly adaptable and have a strong ability to provide exceptional customer support in technical and diverse settings. I am committed to staying updated with the latest trends and technologies in IT support and am passionate about continuous improvement.

Experience

Work history, roles, and key accomplishments

CL

Field Support/Network Engineer

Connect Surf Smile Limited

Jul 2021 - Jan 2023 (1 year 6 months)

Carried out installations and maintenance at customer premises, taught and coached site engineers, and assisted through remote control and phone calls for site engineers during difficulties in Mikrotik and Cambium installations.

EN

Office Assistant (Internship)

ExxonMobil Nigeria

May 2018 - Mar 2019 (10 months)

Provided regular status reports on IT equipment to superior officers, presented creative new ideas to enhance systems and networking equipment, and maintained network infrastructures.

RF

IT Support Officer (Internship)

Radio Nigeria - Atlantic FM

Mar 2018 - May 2018 (2 months)

Handled networking tools, ensured network sharing among offices, and assisted in troubleshooting hardware and software problems.

Education

Degrees, certifications, and relevant coursework

Etuk hasn't added their education

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Tech stack

Software and tools used professionally

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Etuk Frank - IT Support Officer - United Bank for Africa (UBA) | Himalayas