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Akshita Awasthi

@akshitaawasthi

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Experienced Key Accounts Manager driving client relationships and business growth.

India

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my account management skills, drive client satisfaction, and contribute to strategic business growth in a collaborative environment.

As an experienced Key Accounts Manager with over 2 years of expertise, I have successfully led national teams to enhance client relationship management and drive strategic business growth. My ability to foster productive partnerships has resulted in a remarkable 95% client retention rate, showcasing my commitment to customer satisfaction and operational efficiency.

At Red.Health (StanPlus), I have developed and maintained strong business relationships with key clients such as Instakart, Worley, Capgemini, Microsoft, and Hitachi. My strategic initiatives have closed significant deals, including a major account with Capgemini that generated an annual revenue of 20 million. I am adept at analyzing sales performance and financial data, focusing on profitability and cost-saving strategies to optimize business outcomes.

My educational background includes an MBA in Hospital and Healthcare from IIHMR University, where I honed my skills in operations, financial analysis, and strategic decision-making. I am now seeking to leverage my account management skills across diverse industries to drive further success.

Experience

Work history, roles, and key accomplishments

Current

Key Account Manager

Current

Red.Health (StanPlus)

Jul 2022 - Present (3 years)

Developed and maintained productive business relationships with key clients such as Instakart, Worley, Capgemini, Microsoft, and Hitachi, ensuring long-term partnerships and client satisfaction. Achieved a 95% client retention rate. Identified and pursued new business opportunities through upselling and cross-selling, while collaborating on strategic initiatives to enhance business growth and fost

Client Relationship Management Strategic Planning Financial Management Negotiation Project Management CRM P&L management

Intern

Fortis Hospital

Mar 2022 - Jun 2022 (3 months)

Organized, controlled, and coordinated services in line with hospital board regulations, ensuring compliance and operational efficiency. Supervised daily operations, streamlining processes and service delivery. Collaborated with the PCS department to implement initiatives focused on improving employee satisfaction and workplace morale.

Operations Management Compliance Process Improvement Employee Relations Service Delivery Project Coordination

Intern

Camomile Healthcare Ventures

May 2021 - Jul 2021 (2 months)

Developed and improved administrative procedures to enhance efficiency. Managed daily operations of the administrative department.

Administrative Procedures Process Improvement Healthcare Administration

Education

Degrees, certifications, and relevant coursework

IIHMR University

Women MBA, Hospital and Healthcare

2020 - 2022

Learned key concepts in healthcare management, including operations, financial analysis, and strategic decision-making in hospital settings. Developed skills in leadership and process improvement, focusing on budgeting, cost control, and data-driven approaches to enhance healthcare services.