Ashish varma
@ashishvarma
Results-driven Key Account Manager with expertise in client relations.
What I'm looking for
I am a results-driven professional with 6 years of experience in Channel Marketing and Global Client Servicing. My expertise as a Client Relations Manager has enabled me to consistently meet and exceed targets, demonstrating my strong customer service skills and ability to track KPIs effectively. I am proficient in Microsoft Office and various CRM platforms, which allows me to maintain a customer-focused attitude while excelling in communication and negotiation.
Throughout my career, I have successfully managed teams, project budgets, and implemented analytics solutions to improve business performance. At UFlex Limited, I built and maintained strong business relationships with key clients, driving growth by securing repeat orders and negotiating favorable terms. My ability to identify client needs and provide timely resolutions has ensured 100% customer satisfaction, which I consider a key achievement in my professional journey.
In my previous roles, I have demonstrated my capability to generate leads and manage client communications effectively. I have worked with notable clients such as Amazon and HUL, ensuring smooth operations and quality control in client marketing assets. My strong problem-solving abilities and analytical skills have been instrumental in transforming raw data into actionable insights, ultimately contributing to the success of the organizations I have been a part of.
Experience
Work history, roles, and key accomplishments
Assistant Manager
DevIT
Jun 2023 - Dec 2023 (6 months)
Exceeded sales targets for IT products and services by generating leads through various channels. Built relationships with key clients and identified new market segments to promote offerings. Stayed updated on industry trends to maintain competitive advantage.
Key Account Manager
UFlex Limited
Nov 2022 - Jun 2023 (7 months)
Managed key client relationships with major brands, driving business growth through repeat orders and new client acquisition. Negotiated favorable terms, resolved customer complaints, and coordinated with production for timely order execution. Developed sales strategies and monitored dispatch operations to meet targets.
Specialist – Client Success
Brand Muscle Inc
Feb 2020 - Nov 2022 (2 years 9 months)
Managed client communications and ensured smooth operations of the Market Port platform. Maintained strong relationships with high-profile clients, provided timely reports, and handled custom marketing requests, ensuring quality control.
Associate Senior Executive
Info Edge
Oct 2019 - Jan 2020 (3 months)
Established relationships with potential customers to promote Naukri.com services. Managed existing accounts and identified cross-selling opportunities through targeted outreach and cold calling.
Withdrawal Executive
Junglee Games Pvt Ltd
Jul 2018 - Jul 2019 (1 year)
Engaged with customers to update them on technical issues related to withdrawals. Investigated transactions and prepared reports, showcasing strong problem-solving and analytical skills.
Education
Degrees, certifications, and relevant coursework
BBD University
MBA, Business Administration
2019 -
Happy World Inter College
Senior High School, General Education
2014 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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