Gunjan JhaGJ
Open to opportunities

Gunjan Jha

@gunjanjha

Motivated commerce graduate with experience in customer support.

India

What I'm looking for

I am looking for a role that allows me to leverage my skills in a supportive environment, with opportunities for growth and development.

As a motivated commerce graduate, I have developed a strong foundation in customer support and healthcare administration. My experience as a Key Account Manager at S.S. Group for Meesho has equipped me with the skills to manage key accounts effectively, driving growth and enhancing the performance of online sellers. I thrive in dynamic environments and am dedicated to contributing to organizational goals.

Prior to this role, I worked as a Customer Care Executive at Star Tek for Flipkart, where I honed my ability to address customer inquiries and resolve complaints efficiently. My time at Teleperformance further strengthened my customer service skills, allowing me to build positive relationships with clients. Additionally, my experience as a Billing & OPD Assistant at Bombay Hospital provided me with valuable insights into healthcare administration, where I managed billing processes and coordinated with outpatient services.

Experience

Work history, roles, and key accomplishments

SG

Key Account Manager

S.S. Group

Feb 2023 - Sep 2024 (1 year 7 months)

Managed key accounts and supported e-commerce operations to drive growth. Enhanced the performance of online sellers for Meesho.

Education

Degrees, certifications, and relevant coursework

AISECT University logoAU

AISECT University

PGD CA, Computer Applications

2017 - 2017

Grade: 63.7%

Completed a Post Graduate Diploma in Computer Applications.

DAVV University logoDU

DAVV University

M. Com., Taxation

2017 - 2017

Grade: 62%

Pursued a Master of Commerce with a specialization in Taxation.

DAVV University logoDU

DAVV University

B. Com., Taxation

2015 - 2015

Grade: 59%

Obtained a Bachelor of Commerce degree with a focus on Taxation.

CB

CBSE Board

12th, Commerce

2012 - 2012

Grade: 60%

Completed 12th standard with a focus on Commerce.

CB

CBSE Board

10th

2010 - 2010

Grade: 64%

Completed 10th standard.

Tech stack

Software and tools used professionally

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