Seeking remote opportunity in Key Account Management, Client Success Management and Portfolio Management roles in a forward-thinking, global organisation, with a focus on contributing to innovative solutions and expanding market presence.
AGLooking for a job
Anvesh Gangadharan
@anveshgangadharan
Specialist in CRM/ Client Success Management with 4+ years Exp in B2B Sales & E-Commerce Logistics
IndiaWhat I'm looking for
Specialist in Key Account Management/ Client Success Management with 4+ years of experience in B2B sales and E-Commerce Logistics
Experience
Work history, roles, and key accomplishments
SLKey Account Manager (Sales Manager II)
Swiggy Limited
Dec 2024 - May 2025 (5 months)
Managed Mid-Level & Enterprise accounts with strategic growth plans, boosting GMV MoM. Led city-level campaigns (3% sales lift), drove 50% VAS adoption, built CXO relationships, and enhanced revenue via upselling and negotiations. Used Power BI for insights and competitor analysis to optimise performance and market share.
DLSenior Associate-Key Account Management
Delhivery Limited
Mar 2023 - Dec 2024 (1 year 9 months)
Managed 150+ premium D2C brands generating ₹30M+ monthly revenue (25% of dept revenue). Ensured top-tier CX from onboarding to renewal, achieving 95%+ CSAT. Resolved disputes, led client reviews, documented processes, trained teams, and enhanced logistics in TN—cut delivery TAT from 8 to 5 days and reduced RTO from 11% to 5%.
Account ManagementData AnalyticsRevenue Growth SupportProfit And Growth PlanningPortfolio ManagementTeam CollaborationNetwork EngineeringInvestigation SkillsStakeholder ManagementStakeholder Relationship ManagementSaaS SalesB2B SalesContinuous ImprovementStrategic ThinkingStrategic PlanningUpsellingCross SellingCross Functional CollaborationContract NegotiationRenewals
91Key Account Manager
91HR
May 2022 - Mar 2023 (10 months)
Managed 20+ client accounts, ensuring satisfaction, retention, and strong relationships. Drove engagement, upselling, and long-term growth. Led pricing and SLA negotiations. Supervised a 7-member team, using data-driven strategies to boost efficiency and performance.
CASenior Executive - KAM & Insight
Consocia Advisory
Dec 2020 - Dec 2021 (1 year)
Led strategy for Pan-India healthcare projects with Pfizer, Stryker, and NGIVD in collaboration with the Govt. of India. Formed the India Honey Alliance with top FMCG brands. Created decks, hosted webinars, met CXOs, secured memberships, and acted as SPOC. Developed action plans, timelines, and data-driven reports to drive policy-impacting collaborations across sectors.
Education
Degrees, certifications, and relevant coursework
IIIILM
PGDM, Operations & Marketing
2018 - 2020
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
13k-16k USD
Social media
Job categories
Skills
Communication SkillsKey Account ManagementSecondary Research ReviewsCustomer Success ManagementCustomer Success MetricsCustomer SuccessTeam ManagementRevenue ManagementSales ManagementB2B SalesSaaS SalesSaaS ApplicationsEcommerceLogistics SalesLogisticsLogistics Service BusinessSupply Chain ManagementSupply Chain OperationsSupply Chain LogisticsStrategic PlanningStrategic PartnershipsStrategic Account ManagementCross SellingUpselling
Interested in hiring Anvesh?
You can contact Anvesh and 90k+ other talented remote workers on Himalayas.
Message AnveshFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
