Zahra Chiniwala
@zahrachiniwala
Experienced business professional with 14+ years in key account management.
What I'm looking for
I am a seasoned business professional with over 14 years of experience in key account management, client retention, and sales strategy. My journey has been marked by significant achievements, including consistently exceeding targets and driving revenue growth through personalized client support. I played a pivotal role in achieving a remarkable 95% occupancy rate for our flagship operations, demonstrating my ability to optimize sales and enhance profitability within a short timeframe.
Throughout my career, I have managed key enterprise accounts for renowned companies such as Morgan Stanley, IBM, and Volvo, generating substantial annual revenue. My proactive engagement and solution-oriented approach have led to exceeding expansion and renewal targets, showcasing my commitment to delivering exceptional results. Currently, I am part of a core team responsible for driving revenue growth in the managed office sector, where I have successfully formulated sales strategies and executed large-scale transactions.
In addition to my professional accomplishments, I am passionate about animal welfare and have dedicated over 25 years to rescuing and rehabilitating animals in need. This commitment reflects my values of compassion and community involvement, which I carry into my professional life as well.
Experience
Work history, roles, and key accomplishments
Manager, Managed Office
WeWork India Management Limited
Sep 2019 - Jun 2023 (3 years 9 months)
Managed business development and key account management for WeWork in West India, achieving 101% of expansion targets and 113% of renewal targets. Oversaw 40+ high-value accounts, generating significant annual revenue and driving growth through personalized client support and strategic sales initiatives.
Admin & Operations
Alfa Façade Systems Pvt. Ltd.
Dec 2016 - Aug 2019 (2 years 8 months)
Oversaw daily operations of office and factory units, collaborating with HR and administration teams. Focused on business development and market awareness for new product lines, recognized with a growth booster award for high renewal percentages.
Manager, Tenant Advisory Group
Cushman & Wakefield India
Mar 2010 - Aug 2014 (4 years 5 months)
Managed real estate portfolios for major accounts, achieving high NPS scores and handling complex leasing requirements. Developed business cases and ensured adherence to processes while identifying new business opportunities.
Channel Partner
CB Richard Ellis
Sep 2008 - Mar 2010 (1 year 6 months)
Facilitated business development and client engagement as a Channel Partner, focusing on residential services and expanding market reach.
Executive, Residential Services Management
Lexagent Services Pvt. Ltd.
Feb 2008 - Sep 2008 (7 months)
Supported residential services management through business development initiatives, enhancing client relationships and service delivery.
Consultant
Kingfisher Airlines
Dec 2005 - Jan 2006 (1 month)
Provided data-driven insights and reporting as a consultant, contributing to operational improvements and strategic decision-making.
Education
Degrees, certifications, and relevant coursework
Symbiosis College of Arts and Commerce
Bachelor of Commerce, Commerce
2001 - 2004
Completed a Bachelor of Commerce (B.Com) with a focus on business principles, financial management, and accounting practices, preparing for a successful career in business management and operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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