Open to opportunities

Lakshdeep sharma

@lakshdeepsharma

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Aspiring to enhance industry skills.

India

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What I'm looking for

I seek a dynamic role in hospitality that fosters growth and learning.

I’m a hospitality professional with a B.Sc. in Hotel Administration, leaving the hospitality industry and applying my skills to a corporate environment in customer support. My background includes working in various areas such as hotel operations, building client relationships, and providing high service levels. As Assistant Café Manager, I oversaw the day-to-day operations of the café and developed relationships with customers through consistent engagement and meetings. I will bring proven skills in communication, time management, and problem-solving, and I look forward to making a positive contribution to a growing organization with a commitment to customer service and support for their employees' professional development.

Experience

Work history, roles, and key accomplishments

Current

Assistant Cafe Manager

Current

Compass Group Food Services Pvt. Ltd.

Apr 2024 - Present (1 year 2 months)

Managed the site independently, overseeing store operations, procurement, and indenting. Handled client relations, ensured satisfaction, and managed customer interactions.

Procurement Inventory Management Client Relations Customer Service Team Leadership

Graduate Trainee

Compass Group Food Services Pvt. Ltd.

Jun 2023 - Mar 2024 (9 months)

Gained valuable experience in HSEQ (Health, Safety, Environment, and Quality), upholding safety standards and ensuring compliance. Developed customer management skills by handling client interactions and resolving issues.

Customer Management Handling Store Management Compliance Problem Solving

Industrial Trainee

Vivanta Whitefield

Aug 2021 - Nov 2021 (3 months)

Understood major departments' basic functionality and learned the importance of discipline and time management. Worked primarily in specialty restaurants, banquets, and housekeeping.

Disciplining Time Management Restaurant Operations Housekeeping

Education

Degrees, certifications, and relevant coursework

INSTITUTE OF HOTEL MANAGEMENT, BANGALORE

B.Sc. of Hospitality and Hotel Administration, Hospitality and Hotel Administration

Studied Hospitality and Hotel Administration, gaining comprehensive knowledge of hotel operations and management. Developed skills in various aspects of the hospitality industry, including customer service, food and beverage management, and front office operations.

PLAY WAYS SENIOR SECONDAY SCHOOL

Senior Secondary, General Studies

Completed Senior Secondary education, building foundational knowledge across various subjects. Focused on academic development and preparation for higher education.