
Pamela Chowdhury
@pamelachowdhury
Retail operations and sales at Western Auto, managing two-wheeler gear sales and store operations.
What I'm looking for
At Western Auto, I manage retail operations and sales for two-wheeler riding gear. I handle inventory and supplier coordination, and use product knowledge to support sales and improve the in-store customer experience.
At Compass Group India, deputed at JP Morgan & Chase, I supported amenity services, including the Campus Mart setup, vendor coordination, and feedback reporting. I also coordinated events and supported dining services across the facility.
At Kikkoman India Pvt Ltd, I managed B2B and B2C sales operations, supported product launches, and built relationships with distributors, retailers, and clients. I achieved Top 3 Sales Performance in the Bangalore region.
At IHCL Taj Yeshwantpur, I managed front desk operations and guest relationships, including during the first phase of COVID-19. I'm open to new opportunities and keen to learn in an organisation that has a soul.
Experience
Work history, roles, and key accomplishments
Operations Head & Growth Partner
Western Auto
Jan 2024 - Present (2 years 8 months)
Manage end-to-end operations of a high-traffic automotive accessories retail store, including inventory planning, supplier coordination, and pricing strategies. Drive revenue through product expertise and upselling of premium brands.
Executive – Amenity Services
Compass Group India
Jun 2023 - Mar 2024 (9 months)
Key member of pre-opening team, conducted market research and vendor coordination. Managed client engagement, feedback collection, and experience improvement strategies.
Area Sales Representative
Kikkoman India Pvt Ltd
Jan 2021 - Dec 2022 (1 year 11 months)
Managed end-to-end B2B and B2C sales operations across assigned territories, ensuring consistent revenue growth and customer retention. Achieved Top 3 Sales Performance in the Bangalore region.
Front Office Associate
IHCL Taj Yeshwantpur
Mar 2019 - Jan 2021 (1 year 10 months)
Managed end-to-end guest relationships, ensuring a seamless and personalized customer experience from arrival to departure. Chosen as part of the critical operations team during the first phase of COVID-19.
Industrial Trainee
ITC Sonar
Jul 2017 - Jan 2018 (6 months)
Gained cross-functional exposure in Front Office, F&B, HR, and Food Production. Worked on guest engagement, upselling, and backend operations.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Hotel Management, Kolkata
Bachelor of Science, Hospitality and Hotel Administration
Pursued a Bachelor of Science in Hospitality and Hotel Administration, gaining cross-functional exposure in front office, food and beverage, HR, and food production.
Asutosh College, University of Calcutta
Bachelor of Science, Science
Completed a Bachelor of Science degree from Asutosh College, University of Calcutta.
Jewish Girls' School
Indian School Certificate, General
Completed the Indian School Certificate (ISC) from Jewish Girls' School.
Jewish Girls' School
Indian Certificate of Secondary Education, General
Completed the Indian Certificate of Secondary Education (ICSE) from Jewish Girls' School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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