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Rohit Singh

@rohits_11

Key Account & Business Operations leader with 10+ years of experience managing strategic enterprise accounts & revenue portfolios

India

Message

At NoBroker Hood, I managed a ₹3.25 Cr annual business portfolio across revenue, customer relationships, service delivery, retention, and account growth. I drove 15% year-over-year subscription sales growth and turned the region P&L positive.

I also managed a PAN-India onboarding project that achieved 2X year-over-year growth in flat count, and reduced escalation resolution time from two days to eight hours. At OYO, I increased portfolio take rate from 18% to 30% through partner engagement, VAS sales, and commercial negotiations.

Experience

Work history, roles, and key accomplishments

Business Manager – Key Accounts & Operations

NoBroker Hood

Nov 2021 - Sep 2025 (3 years 10 months)

Managed a ₹3.25 Cr annual business portfolio, owning revenue, customer relationships, service delivery, retention, and account growth. Led a team of Senior Key Account Managers and Key Account Managers, driving account performance and revenue objectives.

Account Management Revenue Management Customer Retention Upselling Cross Selling Stakeholder Management Team Leadership MIS SLA Management Escalation Management Customer Success

Area Business Manager

OYO

Mar 2019 - Oct 2021 (2 years 7 months)

Managed a portfolio of hotel partners, owning revenue, profitability, partner relationships, retention, and business growth. Increased portfolio take rate from 18% to 30% through strategic partner engagement, VAS sales, and commercial negotiations.

Partnership Management Revenue Growth Commercial Negotiation Customer Retention NPS Improvement Data Driven Interventions

Key Account Manager-Corporate Relations

Reliance Jio Infocomm Ltd

Feb 2017 - Mar 2019 (2 years 1 month)

Managed enterprise/SME key accounts, building relationships with C-level decision makers and driving customer satisfaction and business growth. Owned the account lifecycle from requirement understanding through onboarding, issue resolution, and relationship management.

Key Account Management B2B Sales Solution Selling CRM Customer Relationship Management Event Marketing

Assistant Manager

DHFL

Jun 2015 - Jan 2017 (1 year 7 months)

Managed branch sales team responsible for home loan sourcing, end-to-end sanction/disbursement processing, and achieving sales targets. Managed relationships with builders and project stakeholders for project approvals and business sourcing.

Sales Management Home Loans Business Development Risk Assessment Marketing