
Ali Hakan Öner
@ahoner
Remote-first B2B revenue leader — Channel Sales, Business Development & Customer Success | EMEA
What I'm looking for
Revenue and customer operations leader with 15+ years in enterprise B2B technology across EMEA, spanning customer success, channel partnerships and business development. Ran enterprise pilots and post-sale success for global FMCG brands including P&G, Coca-Cola, PepsiCo and Heineken; led teams of 12 and 5; managed the partner channel behind 75–80% of Zero Density's revenue (partner-sourced revenue +44%, $9M → $13M); doubled average deal size ($50K → $100K); and tightened forecast variance from 25% to a consistent 10%.
Experience
Work history, roles, and key accomplishments
GTM & Pipeline Consultant
Safe My Box
Feb 2026 - Aug 2026 (6 months)
Built and led a 5-person team (2 sales, 3 customer relations) at Safe My Box. Digitized onboarding by replacing manual paperwork and ID checks with Meyer biometric entry-exit protocols integrated into a custom-built CRM — cutting manual onboarding steps by 96%.
Channel Sales Manager
Zero Density
Jan 2023 - Jan 2026 (3 years)
Promoted from Business Development Manager, led EMEA channel sales for Zero Density (B2B tech, remote team). Recruited 12 channel partners — 7 revenue-generating, 100% retained — via a certification program I built. Grew partner-sourced revenue 44% ($9M→$13M) and cut forecast error from ~25% to 10%. Delivered strategic wins with World Economic Forum and Kanal 75 through DACH/Nordics partners.
Business Development Manager
Zero Density
Jan 2021 - Jan 2023 (2 years)
Business Development Manager (DACH, Nordics, Baltics & NL) at Zero Density (B2B media tech), reporting to Founders. Delivered $2M in 2021 vs $1.3M quota (154%). Built pricing/discount framework doubling deal size ($50K→$100K). Won RTL, ZDF, NEP, Viaplay. Introduced CRM forecasting standards, cutting variance from 25% to 10%.
Career break due to personal and family reasons.
Independent RevOps and channel-strategy advisory practice for B2B tech scale-ups. Worked as a full-time external contractor on two sequential client assignments, detailed below.
Business Development Manager
Lab4motion Solutions
May 2017 - Jun 2018 (1 year 1 month)
Full-time contract via D.I.Y. Consulting Group, reporting to Founders. Drove strategic partnerships & product positioning supporting a corporate-acquisition roadmap. Led integration/partnership with Stay-in-Front (retail-execution platform), advancing acquisition strategy. Ran live enterprise demos for L'Oréal and Anadolu Efes; shipped R&D demo tool for prospective buyers.
Owned enterprise retail accounts — P&G, Heineken, Coca-Cola — as a Trax Retail consultant via D.I.Y. Consulting Group. Grew engagements from single-location pilots into multi-country rollouts, driving adoption of in-store computer-vision retail analytics across global CPG accounts.
Solution Sales Manager
Gantek Technology
Oct 2012 - Jul 2013 (9 months)
Promoted from Application Support Team Leader, as Solution Sales Manager, drove solution-oriented sales to enterprise and government clients across Türkiye and CIS markets, working with engineering and delivery teams to architect tailored solutions.
Application Support Team Leader
Gantek Technology
Sep 2011 - Oct 2012 (1 year 1 month)
Promoted from Application Support Engineer, led a 12-person application support team and drove solution-oriented sales to enterprise and government clients across Türkiye and CIS markets.
Application Support Engineer
Gantek Technology
Mar 2010 - Sep 2011 (1 year 6 months)
Supported enterprise-grade applications in production environments with strict uptime and performance requirements.
ITSM Consultant
Noventum Consulting
Dec 2008 - Feb 2010 (1 year 2 months)
Worked with stakeholders to improve service quality, accountability, and operational governance.
BI Application Operation Specialist
Türk Telekom
Oct 2007 - Dec 2008 (1 year 2 months)
Supported business intelligence applications used for operational and commercial decision-making.
Application Support Specialist
Turkcell Global Bilgi
Feb 2005 - Oct 2007 (2 years 8 months)
Maintained and supported enterprise applications in a large-scale customer operations environment..
Education
Degrees, certifications, and relevant coursework
İstanbul Bilgi University
MBA, Business Administration
2006 - 2008
Pursued an MBA at İstanbul Bilgi University from 2006 to 2008.
İstanbul Bilgi University
BSc, Mathematics & Computer Science
1997 - 2002
Earned a BSc in Mathematics & Computer Science from İstanbul Bilgi University from 1997 to 2002.
ITIL
ITIL v3 Foundation, IT Service Management
Certified in ITIL v3 Foundation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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