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Ali Hakan ÖnerAN
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Ali Hakan Öner

@ahoner

Remote-first B2B revenue leader — Channel Sales, Business Development & Customer Success | EMEA

Turkey
Message

What I'm looking for

I'm looking to lead customer success, channel partnerships, business development, or revenue operations for a B2B technology company serving enterprise customers across EMEA.

Revenue and customer operations leader with 15+ years in enterprise B2B technology across EMEA, spanning customer success, channel partnerships and business development. Ran enterprise pilots and post-sale success for global FMCG brands including P&G, Coca-Cola, PepsiCo and Heineken; led teams of 12 and 5; managed the partner channel behind 75–80% of Zero Density's revenue (partner-sourced revenue +44%, $9M → $13M); doubled average deal size ($50K → $100K); and tightened forecast variance from 25% to a consistent 10%.

Experience

Work history, roles, and key accomplishments

SB

GTM & Pipeline Consultant

Safe My Box

Feb 2026 - Aug 2026 (6 months)

Built and led a 5-person team (2 sales, 3 customer relations) at Safe My Box. Digitized onboarding by replacing manual paperwork and ID checks with Meyer biometric entry-exit protocols integrated into a custom-built CRM — cutting manual onboarding steps by 96%.

ZD

Channel Sales Manager

Zero Density

Jan 2023 - Jan 2026 (3 years)

Promoted from Business Development Manager, led EMEA channel sales for Zero Density (B2B tech, remote team). Recruited 12 channel partners — 7 revenue-generating, 100% retained — via a certification program I built. Grew partner-sourced revenue 44% ($9M→$13M) and cut forecast error from ~25% to 10%. Delivered strategic wins with World Economic Forum and Kanal 75 through DACH/Nordics partners.

ZD

Business Development Manager

Zero Density

Jan 2021 - Jan 2023 (2 years)

Business Development Manager (DACH, Nordics, Baltics & NL) at Zero Density (B2B media tech), reporting to Founders. Delivered $2M in 2021 vs $1.3M quota (154%). Built pricing/discount framework doubling deal size ($50K→$100K). Won RTL, ZDF, NEP, Viaplay. Introduced CRM forecasting standards, cutting variance from 25% to 10%.

Career Break logoCB

Personal & Family Reasons

Jul 2018 - Dec 2020 (2 years 5 months)

Career break due to personal and family reasons.

D.I.Y Consulting Group logoDG

Founder & Principal Consultant

Jul 2013 - Jul 2018 (5 years)

Independent RevOps and channel-strategy advisory practice for B2B tech scale-ups. Worked as a full-time external contractor on two sequential client assignments, detailed below.

LS

Business Development Manager

Lab4motion Solutions

May 2017 - Jun 2018 (1 year 1 month)

Full-time contract via D.I.Y. Consulting Group, reporting to Founders. Drove strategic partnerships & product positioning supporting a corporate-acquisition roadmap. Led integration/partnership with Stay-in-Front (retail-execution platform), advancing acquisition strategy. Ran live enterprise demos for L'Oréal and Anadolu Efes; shipped R&D demo tool for prospective buyers.

Trax Retail logoTR

Customer Success Manager

Jul 2013 - Sep 2016 (3 years 2 months)

Owned enterprise retail accounts — P&G, Heineken, Coca-Cola — as a Trax Retail consultant via D.I.Y. Consulting Group. Grew engagements from single-location pilots into multi-country rollouts, driving adoption of in-store computer-vision retail analytics across global CPG accounts.

GT

Solution Sales Manager

Gantek Technology

Oct 2012 - Jul 2013 (9 months)

Promoted from Application Support Team Leader, as Solution Sales Manager, drove solution-oriented sales to enterprise and government clients across Türkiye and CIS markets, working with engineering and delivery teams to architect tailored solutions.

GT

Application Support Team Leader

Gantek Technology

Sep 2011 - Oct 2012 (1 year 1 month)

Promoted from Application Support Engineer, led a 12-person application support team and drove solution-oriented sales to enterprise and government clients across Türkiye and CIS markets.

GT

Application Support Engineer

Gantek Technology

Mar 2010 - Sep 2011 (1 year 6 months)

Supported enterprise-grade applications in production environments with strict uptime and performance requirements.

NC

ITSM Consultant

Noventum Consulting

Dec 2008 - Feb 2010 (1 year 2 months)

Worked with stakeholders to improve service quality, accountability, and operational governance.

TB

Application Support Specialist

Turkcell Global Bilgi

Feb 2005 - Oct 2007 (2 years 8 months)

Maintained and supported enterprise applications in a large-scale customer operations environment..

Education

Degrees, certifications, and relevant coursework

İstanbul Bilgi University logoSU

İstanbul Bilgi University

MBA, Business Administration

2006 - 2008

Pursued an MBA at İstanbul Bilgi University from 2006 to 2008.

İstanbul Bilgi University logoSU

İstanbul Bilgi University

BSc, Mathematics & Computer Science

1997 - 2002

Earned a BSc in Mathematics & Computer Science from İstanbul Bilgi University from 1997 to 2002.

IT

ITIL

ITIL v3 Foundation, IT Service Management

Certified in ITIL v3 Foundation.

Tech stack

Software and tools used professionally

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