Ahmed Elshamy

I am a highly motivated Customer Support Associate and Sales Representative with over 5 years of extensive experience in the customer support industry, cold calling, and sales. My journey has allowed me to manage diverse customer interactions across calls, emails, chats, and tickets, delivering exceptional service to top-tier clients globally in remote environments. I am fluent in English, Arabic, and Spanish, which enables me to adapt to multicultural settings and maintain the highest standards of customer support excellence.

Currently, I work as a Business Developer Specialist at Maxim Developments, where I have successfully identified and onboarded over 30 international partners, contributing to the company's expansion. My previous roles include working with Spotify Technology SA, where I addressed customer issues and ensured high satisfaction levels, and Bavaria Automotive Showroom, where I exceeded sales targets and developed marketing strategies to enhance brand presence. I am passionate about building strong relationships and continuously improving customer experiences.