Mohamed Hesham

I'm a dedicated Customer Support Representative with four years of experience in resolving inquiries and enhancing customer satisfaction. My journey began at UX, where I honed my skills in communication and problem-solving, ensuring that every client interaction was positive and productive. I believe in the power of clear communication and empathy, which has allowed me to build strong relationships with clients and foster brand loyalty.

At Intelcia, I continued to develop my expertise by handling customer inquiries and providing timely support. My role involved not just resolving issues but also ensuring a smooth customer experience. I further expanded my skill set at PBS as a Real Estate Cold Caller, where I generated leads and nurtured client relationships. Most recently, I provided customer support at AT&T, tackling technical issues and assisting with account management, which reinforced my commitment to delivering exceptional service.