Ahmed Ibrahim

Orchestrated seamless onboarding for 50+ real estate professionals, increasing early adoption by 30%. Leveraged CRM to automate workflows, leading to a 20% increase in lead conversion rates. Conducted QBRs to analyze usage metrics and deliver tailored growth strategies.

Oversaw client onboarding and marketing campaigns, ensuring alignment with KPIs and brand messaging. Produced data-backed reports and conducted performance reviews to enhance client satisfaction.

Managed client accounts while coordinating dispatch operations and optimizing logistics performance across the US. Decreased delivery delays by 30% through dynamic scheduling and process standardization.

Delivered solar energy solutions, providing up to 40% energy savings through client education and product fit. Maintained long-term customer support post-sale for recurring business.

Achieved 95%+ CSAT scores consistently by resolving inquiries with empathy and speed. Analyzed support data to identify patterns and propose service enhancements.

Closed complex B2B sales deals and supported customers throughout the lifecycle. Boosted revenue by 18% through personalized follow-ups and consultations.

Processed over 100 customer transactions daily, ensuring compliance with financial regulations. Assisted customers with travel bookings and payment processing, improving service efficiency.

Conducted multi-party interviews and developed legal case reports used for advocacy initiatives. Managed databases and created presentations for senior decision-makers.

Completed customer site surveys and reported findings with high accuracy for insurance clients.

Delivered high-touch support to resort guests, resolving service issues quickly.