Open to opportunities

Affan Yusuf

@affanyusuf

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Sales leader with expertise in business development, customer service, and lead generation.

Pakistan

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What I'm looking for

I am seeking a role where I can utilize my skills in sales, project management, business development, and customer service to drive growth and enhance client satisfaction. I’m looking for opportunities that allow me to take on leadership responsibilities, manage projects, and contribute to organizational success.

Sales & Customer Service Management Leader

I am a results-driven professional with a robust background in sales strategy, business development, and customer service. Specializing in generating new business opportunities, lead generation, and social media marketing, I have extensive experience in customer service, BPO, logistics, and project management. My skills include team leadership, training, and consulting, enabling me to drive growth and enhance customer satisfaction.

My experience includes leading sales initiatives, managing Shopify stores as a Virtual Assistant, and contributing to significant sales growth through effective real estate lead management in the US. I have also worked in telemarketing, social media management, and immigration consulting, consistently delivering results and providing exceptional service.

Experience

Work history, roles, and key accomplishments

Head of Sales and Business Development

SalesSky

Dec 2022 - Aug 2025 (2 years 8 months)

Led client relationships, sales strategy, and customer support solutions. Spearheaded initiatives to optimize sales processes and enhance customer satisfaction.

Sales Strategy Business Development Client Relationship Management Customer Support Team Leadership

Administrative Assistant

Canada Immigration and Visa

Aug 2023 - Sep 2023 (1 month)

Managed student applications, consultations, payments, and visa-related services. Ensured smooth processing and compliance with immigration regulations.

Administrative Support Application Processing Customer Consultation Payment Handling Visa Services

Social Media & Telemarketing Manager

90Twenty

Sep 2021 - Dec 2022 (1 year 3 months)

Managed social media campaigns and telemarketing efforts to drive customer engagement. Developed content strategies and executed outreach programs.

Social Media Marketing Telemarketing Campaign Management Customer Engagement Content Strategy

Social Media Marketing Manager

TLM Call Center

Jan 2021 - Sep 2021 (8 months)

Led social media marketing strategies to increase brand awareness and customer acquisition. Analyzed market trends to optimize campaign performance.

Social Media Marketing Brand Awareness Customer Acquisition Digital Marketing Market Analysis

Telemarketing Sales Representative

Call Center

Aug 2020 - Dec 2020 (4 months)

Focused on telemarketing and sales, contributing to business growth through client acquisition. Achieved sales targets and built strong customer relationships.

Telemarketing Sales Client Acquisition Customer Relationship Management Target achievement

Telemarketing Agent

Telemarketing Call Center

Jan 2020 - Jul 2020 (6 months)

Engaged in outbound telemarketing to generate leads and sales. Maintained detailed records of customer interactions and sales activities.

Telemarketing Lead Generation Sales Customer Service Data Entry

Freelancer

Fiverr

Jan 2017 - Dec 2019 (2 years 11 months)

Provided various digital marketing services, including social media management and lead generation. Collaborated with diverse clients to meet their marketing objectives.

Digital Marketing Social Media Management Lead Generation Content Creation Client Management

Education

Degrees, certifications, and relevant coursework

PAF-Karachi Institute of Economics & Technology (KIET)

Bachelor's degree, Aviation Management

2020 - 2025

Studied Aviation Management at PAF-Karachi Institute of Economics & Technology (KIET). The program covered key aspects of aviation operations and management.

Australian International School Malaysia (AISM)

Higher Secondary Certificate (HSC), General Studies

2016 - 2019

Completed the Higher Secondary Certificate at Australian International School Malaysia (AISM). This program provided a strong foundation for further academic pursuits.