Usama Nazeer

I am a results-driven professional with a strong background in customer service and social media marketing. Currently, I serve as an Assistant Manager at TCS Pvt Ltd, where I proactively address customer complaints and manage the delivery of services across Balochistan. My commitment to customer satisfaction has consistently led to positive outcomes and high levels of client retention.

Previously, I worked as a Management Trainee in Social Media Marketing at Salsoft Technologies, where I developed strategies that increased brand awareness by 30% and follower engagement by 50%. My educational background includes a Master’s in Business Administration from SZABIST, complemented by a Digital Marketing certification from IBA. I am passionate about leveraging my skills to drive business success and enhance customer experiences.