Agha Ahmed
@aghaahmed
Experienced professional in customer service and digital marketing.
What I'm looking for
As a results-oriented professional with a strong background in customer service, digital marketing, and sales, I have consistently exceeded performance targets and fostered positive client relationships. My experience includes providing outstanding customer service for international campaigns, where I ensured satisfaction for a high volume of customers daily. I am committed to delivering exceptional service and driving business growth through effective communication and collaboration.
In my previous role as a Digital Marketing Executive, I successfully ideated, created, and executed marketing campaigns across various social media platforms, achieving a notable 20% increase in ROI through optimized PPC marketing campaigns. My ability to monitor KPIs and conduct performance evaluations using tools like Google AdWords and Google Analytics has allowed me to refine strategies and drive results effectively. I am passionate about leveraging my skills to enhance online visibility and user experience.
Experience
Work history, roles, and key accomplishments
Recruiting Specialist
Freelance
Mar 2024 - Present (1 year 5 months)
Managed end-to-end recruitment processes for various clients, ensuring alignment with their specific needs. Developed and implemented sourcing strategies to attract top talent across multiple industries.
Customer Services Specialist
ibex.
Aug 2023 - Feb 2024 (6 months)
Provided outstanding customer service for an international campaign representing Walmart, ensuring satisfaction for a high volume of customers daily. Effectively addressed customer inquiries, resolved issues, and provided detailed product information and assistance.
Digital Marketing Executive
Upsell Now
Mar 2021 - Feb 2023 (1 year 11 months)
Ideated, created, and executed marketing campaigns across various social media platforms including Facebook, Instagram, LinkedIn, TikTok, and Twitter. Designed, executed, and optimized PPC marketing campaigns on Google AdWords, resulting in a notable 20% increase in ROI.
Education
Degrees, certifications, and relevant coursework
Indus University
Bachelors in Commerce, Commerce
2015 - 2019
Completed a Bachelor's degree in Commerce at Indus University. The program provided a strong foundation in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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