Adina Asif

I am an IT professional with a BA in Information Technology from York University, specializing in data analysis and technical support. My journey began with a strong foundation in network troubleshooting and systems administration, which has equipped me with the skills necessary to excel in various IT roles. I have developed practical skills in data cleaning, analysis, and visualization through certifications from Coursera and Google, enhancing my ability to contribute effectively in data-driven environments.

In my current role as a Customer Service Agent at FMI Group, I have successfully contributed to over $24,000 in monthly revenue by utilizing my communication skills and product knowledge to exceed sales targets. My experience as a UI Designer intern at Elikser Inc. allowed me to hone my design skills, where I created user-centered designs and improved usability for educational platforms. I thrive in collaborative environments, working closely with stakeholders to ensure that user needs are met while maintaining project schedules and documentation.